Director of Operations and Quality
3 weeks ago
Job Summary
We are seeking a highly skilled and experienced Director of Operations and Quality to join our team at InsideHigherEd. As a key member of our facilities management team, you will be responsible for overseeing the daily operations of groundskeeping and housekeeping, as well as developing and implementing a campus quality control program.
Key Responsibilities
- Oversee the daily operations of groundskeeping and housekeeping
- Develop and implement a campus quality control program
- Manage the work order system's efficient operation, timely response, and cost tracking
- Create a long-term strategic plan that aligns with organizational goals
- Implement sustainability and energy efficiency initiatives
- Assess facilities for recommended improvements to operations and infrastructure
- Coordinate with the director of maintenance, director of capital projects, and maintenance to minimize disruption to operations
- Collaborate with physical resources to plan and complete significant initiatives
Requirements
- Minimum of 7-10 years of experience in facilities management or a related field, including experience in a leadership role
- Strong knowledge of facility management principles and best practices
- Proficient in budgeting, financial management, and contract negotiation
- Knowledge of safety regulations and compliance requirements
Preferred Qualifications
- Bachelor's degree in facilities management, engineering, business administration, or a related field
- Certified Facility Manager (CFM) or a Facility Management Professional (FMP) are preferred
Work Hours
The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.
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