Assistant Property Manager

4 weeks ago

TX United States Avenue5 Residential Full time
About the Assistant Property Manager Role

We are seeking a highly skilled and organized Assistant Property Manager to join our team at Avenue5 Residential. As an Assistant Property Manager, you will be responsible for assisting the Property Manager in the overall operations of the property, ensuring efficient operations, and providing exceptional customer service to residents and associates.

Key Responsibilities:
  • Assist the Property Manager in managing the day-to-day operations of the property, including resident satisfaction, retention, and full resident lifecycle activities.
  • Maintain all accounts receivable, including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced and accurate rent roll.
  • Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
  • Collect delinquent account balances from previous residents.
  • Process evictions, including processing all necessary paperwork, serving notices, and attending court hearings.
  • Lease apartments as needed.
  • Responsible for shopping competitive properties.
  • Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need to be repaired.
  • Process move-ins, move-outs, and lease renewals.
  • Audit all new and current lease agreements and resident files for accuracy.
  • Assist the Property Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
  • Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
  • Assist the Property Manager with resident relations and problem resolution.
  • Assume responsibility for the operations of the property in the absence of the Property Manager.
Requirements:
  • High school diploma required; Bachelor's degree preferred.
  • Two to three years of experience in property management required.
  • Knowledge of resident rental lifecycle activities required.
  • Real estate license preferred and may be required in some locations.
  • Prior experience in Yardi Voyager or another equivalent system preferred.
  • Basic level knowledge with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
  • Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
  • Sensitivity to confidential matters required.
  • Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
  • Ability to relay technical concerns with adequate detail, quickly and accurately.
  • Capability to read, write, comprehend, and converse in English.
  • Ability to use general office equipment, such as a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Must maintain a valid driver's license, clean driving record, and current auto insurance.
  • Must comply with all safety requirements.
  • Required to complete and successfully pass the Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.
Scheduling:
  • Required to maintain a regular schedule, which may require working overtime, weekends, and non-traditional holidays.
  • May be required to be on-call and aid during staffing deficiencies on-site.
  • Ability to travel (10-15%).
Environment:
  • Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in different regions).
  • Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.
  • Potential exposure to communicable diseases through frequent contact with public.
  • Possible exposure to short-tempered or aggressive people.
  • Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire.
Physical Requirements:
  • Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions.
  • Ability to lift, push, and pull up to 25 pounds.
  • Ability to walk around the property several times daily (up to 10 miles a day).
  • Ability to walk on uneven surfaces.
  • Ability to climb several flights of stairs several times daily.
  • Hearing and visual ability to observe and detect signs of emergency required.
  • Must be able to sit, stand, reach, bend, and stoop for extended periods of time.
  • Ability to use standard maintenance equipment.
  • Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
  • Visual requirements including color, depth perception, and field vision.
  • Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
  • Ability to tolerate stressful situations.
  • Ability to work under minimal to moderate supervision.

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