Sales Director
3 weeks ago
Tecstone Granite, a leading granite wholesaler in the USA, is seeking an experienced Sales & Customer Service Director to lead our sales and service team. This is a full-time position that requires strong organizational skills, excellent communication, and leadership abilities.
About the RoleWe are looking for a highly motivated individual with at least 10 years of experience in sales and people management. As a Sales & Customer Service Director, you will be responsible for driving sales revenue growth, improving customer retention, and ensuring exceptional customer service. You will lead a productive sales and service team, monitor performance metrics, and create actionable plans to achieve business goals.
Responsibilities- Lead a high-performing sales and service team to achieve sales targets and improve customer satisfaction.
- Monitor and analyze sales performance data to identify trends and areas for improvement.
- Create and implement strategies to drive sales revenue growth and improve customer retention.
- Collaborate with cross-functional teams to develop and execute integrated business plans for strategic growth accounts.
- Establish and manage pricing and discount programs within budgeted plans.
- Develop and maintain customer onboarding content with cross-functional teams.
- Conduct regular performance evaluations for team members and provide coaching and development opportunities.
- Bachelor's degree required.
- At least 10 years of experience in sales and people management.
- Minimum 5 years of experience using Salesforce as a KPI driver.
- Strong organization skills, excellent communication, and leadership abilities.
- Extensive knowledge of Salesforce, Excel, and PowerPoint.
Tecstone Granite offers a competitive salary range of $150,000-$200,000 per year, plus benefits and opportunities for professional growth and development. We value our employees' contributions and strive to create a positive work environment that supports their well-being and success.
This job operates within a professional office environment and requires occasional travel (25%). Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
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Sales Director
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Director of Sales and Customer Experience
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