Product Information Expert

3 weeks ago


Flanders, New Jersey, United States Benjamin Moore Full time
Product Information Expert

We are seeking a highly skilled Product Information Expert to join our team. As a key member of our customer support team, you will be responsible for providing expert product knowledge to customers, architects, and designers.

Your primary goal will be to ensure that our customers have the best possible experience with our products, from selection to application. This includes staying up-to-date on our latest product offerings, competitor analysis, and industry trends.

As a Product Information Expert, you will work closely with internal teams to develop product messaging, support sales efforts, and gather feedback for product improvement.

In addition to your technical expertise, you will possess excellent communication skills, both written and verbal, to effectively communicate complex product information to customers.

This is a fantastic opportunity to join a dynamic and innovative company like Benjamin Moore, where you can make a real impact on our customers' experiences.

Salary: $60,000 - $80,000 per year, depending on experience.

Responsibilities
  • Provide expert product knowledge to customers, architects, and designers
  • Stay up-to-date on our latest product offerings, competitor analysis, and industry trends
  • Develop product messaging to support sales efforts
  • Gather feedback for product improvement


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