Retail Customer Experience Coordinator

7 days ago

Columbus, Ohio, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls Store 0140. As a key member of our front-of-store team, you will be responsible for promoting an excellent customer experience, leading by example, and maintaining a clean and organized store.

Key Responsibilities
  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Train and mentor Associates on front-end principles
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  • Customer Experience Coordinator

    1 month ago

    Columbus, Ohio, United States TJX Companies Full time

    Join Our Team at TJX CompaniesAbout the Role:We are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJX Companies. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a seamless shopping experience for our customers.Key...

  • Customer Experience Coordinator

    1 month ago

    Columbus, Ohio, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. As a key member of our retail team, you will be responsible for promoting an excellent customer experience and overseeing a team of associates at the front of the store.Key ResponsibilitiesCustomer Service: Create a positive...

  • Customer Experience Coordinator

    2 weeks ago

    Columbus, Ohio, United States Marshalls Full time

    Job Summary As a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and supporting a positive store culture. Key Responsibilities Role model established customer experience practices with internal and external customers Support and embody a positive store culture through honesty, integrity, and...

  • Retail Ambassador

    2 weeks ago

    Columbus, Ohio, United States Allbirds Retail Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Ambassador to join our team at Allbirds Retail in Easton Town Center. As a Retail Ambassador, you will be responsible for delivering an exceptional customer experience through personalized engagement and quality service.Key ResponsibilitiesCustomer Experience: Provide high-quality...

  • Retail Ambassador

    4 weeks ago

    Columbus, Ohio, United States Allbirds Retail Full time

    {"title": "Retail Ambassador", "description": "About the RoleWe are seeking a highly motivated and customer-focused Retail Ambassador to join our team at Allbirds Retail in Easton Town Center. As a Retail Ambassador, you will be responsible for delivering an exceptional customer experience through quality, personalized engagement. You will contribute to our...

  • Retail Ambassador

    4 weeks ago

    Columbus, Ohio, United States Allbirds Retail Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Ambassador at Allbirds Retail. As a Retail Ambassador, you will be responsible for delivering an exceptional customer experience through quality, personalized engagement.Key Responsibilities:Customer Experience:Provide all customers with a...

  • Customer Experience Coordinator

    11 hours ago

    Columbus, Ohio, United States Marshalls Full time

    Customer Experience Coordinator at MarshallsAs a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and creating a positive store culture.Key Responsibilities:Role model established customer experience practices with internal and external customers.Support and embody a positive store culture...

  • Retail Department Coordinator

    3 weeks ago

    Columbus, Ohio, United States Marshalls Full time

    Job SummaryAs a Retail Department Supervisor at Marshalls, you will be responsible for training and coaching Associates on delivering exceptional customer experiences while promoting loyalty programs. You will also assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates. Additionally, you will address customer...

  • Retail Operations Manager

    5 days ago

    Columbus, Ohio, United States Hibbett Retail, Inc. Full time

    Job Title: Retail Operations ManagerAt Hibbett Retail, Inc., we are seeking a highly motivated and detail-oriented Retail Operations Manager to join our team. As a key member of our store operations team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear.Key Responsibilities:Assist the Store Manager in...

  • Retail Customer Experience Manager

    2 weeks ago

    Columbus, Ohio, United States T.J. Maxx Full time

    T.J. Maxx Columbus Center 47203Key Responsibilities:• Promote an exceptional customer experience• Oversee a team of associates at the front of store• Train and coach associates on personalizing the customer experience and promoting loyalty programs• Address customer concerns and issues promptly• Coordinate breaks for all team membersWhat You'll...

  • Retail Customer Experience Team Lead

    1 week ago

    Columbus, Ohio, United States T.J. Maxx Full time

    T.J. Maxx Store Experience CoordinatorAs a Customer Experience Coordinator at T.J. Maxx, you will be responsible for delivering exceptional customer service and promoting a positive store experience. Your key responsibilities will include:Key Responsibilities:Oversee and manage a team of associates to ensure excellent customer service and a positive store...

  • Retail Merchandising Team Lead

    3 weeks ago

    Columbus, Ohio, United States SAS Retail Services Full time

    We're seeking a detail-oriented individual to join our Retail Merchandising Team as a Team Lead. In this role, you'll be responsible for ensuring product movement at retail stores is efficient and effective.Key Responsibilities:Coordinate product movement and display at retail storesWork closely with store staff to ensure optimal sales opportunitiesMonitor...

  • Customer Experience Manager

    2 weeks ago

    Columbus, Ohio, United States Columbus Region Full time

    Job Title: Assistant Manager Customer ExperienceWe are seeking a highly motivated and experienced Assistant Manager to join our team in the Columbus Region. As an Assistant Manager, you will be responsible for contributing to profitable sales growth by attracting, retaining, leading, developing, and engaging associates, reinforcing and supporting customer...

  • Retail Sales Associate

    1 month ago

    Columbus, Ohio, United States Puma Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Puma. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our store.Key ResponsibilitiesCustomer Service: Provide consistently high standards of customer service,...

  • Retail Merchandising Specialist

    2 weeks ago

    Columbus, Ohio, United States SAS Retail Services Full time

    About SAS Retail ServicesWe are a leading retail services company, working with major consumer brands in Walmart stores across the US. Our team is dedicated to delivering exceptional results and building long-term relationships with our clients.Job SummaryWe are seeking a highly motivated and detail-oriented Retail Merchandising Associate to join our team....

  • Retail Customer Service Supervisor

    3 weeks ago

    Columbus, Ohio, United States TJ Maxx Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Customer Service Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience and leading a team of Associates to achieve sales goals and provide outstanding service.Key ResponsibilitiesLead by...

  • Retail Sales Coordinator

    1 month ago

    Columbus, Ohio, United States Marshalls Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Sales Coordinator to join our team at Marshalls. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer...

  • Retail Sales Associate

    4 weeks ago

    Columbus, Ohio, United States SAS Retail Services Full time

    About SAS Retail ServicesWe are a sales-based team seeking sharp, creative people who understand retail's end-game - product available on shelf and on display for consumer purchase.Key ResponsibilitiesManage your own territory, ensuring product is available on shelf and on display for consumer purchase.Build trust and communicate effectively with customers...

  • Customer Experience Associate

    1 day ago

    Columbus, Ohio, United States Firelands Scientific The Landing Dispensaries Full time

    Job Title: Customer Experience RepresentativeWe are seeking a highly skilled and enthusiastic Customer Experience Representative to join our team at Firelands Scientific / The Landing Dispensaries. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key...

  • Customer Experience Ambassador

    2 weeks ago

    Columbus, Ohio, United States Firelands Scientific The Landing Dispensaries Full time

    Job Title: Customer Experience RepresentativeAt Firelands Scientific / The Landing Dispensaries, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. This role is responsible for providing exceptional hospitality and consultation to our guests, ensuring a seamless and enjoyable experience...