Shift Lead

4 weeks ago


Minneapolis, Minnesota, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Customer Experience:
    • Engage with customers and patients to provide excellent service and resolve any issues that may arise.
    • Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.
  • Operations:
    • Assist with and coach other team members to work with warehouse and vendor ordering processes.
    • Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.
    • Assist manager or assistant store manager in reviewing order exceptions and assisting in reverse logistics.
  • Assist with ensuring the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications:
  • Prefer the knowledge of store inventory control.
  • Obtains and maintains valid PTCB or ExCPT certification or pharmacy license as required by state.
Equal Opportunity Employer:

Walgreens is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records.


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