Shift Lead
4 weeks ago
At Starbucks - Moment, we're seeking a skilled Shift Lead to join our team. As a Shift Lead, you'll play a key role in ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of dedicated baristas.
Key Responsibilities- Assist management in monitoring day-to-day activities and assign responsibilities to team members.
- Manage multiple priorities, think/act quickly, and maintain self-composure during high-volume periods.
- Model and act in accordance with Starbucks guiding principles.
- Support the Store Manager in ordering, scheduling, payroll, and accounting.
- Take and fill customer orders, providing quality beverages and food products that meet recipe and presentation standards.
- Drive results with ongoing promotions and achieve store goals.
- Maintain a calm demeanor during high-volume periods and set a positive example for the shift team.
- Execute store operations during scheduled shifts, organize opening and closing duties, and follow operational policies and procedures.
- Ensure the cleanliness and smooth operation of the store, including maintaining public restrooms.
- Know when to escalate situations for management intervention.
- High School diploma or equivalent.
- Minimum of 6 months supervisory/lead experience.
- 2+ years of previous restaurant/hospitality/coffee experience is strongly preferred.
- A passion for the mission, vision, and values of Starbucks - Moment.
We offer a comprehensive benefits package, including medical, dental, vision, and supplemental benefits. Our benefits also include low-deductible health insurance plans, fully paid short-term disability, fully paid life insurance, and additional supplemental insurance policies.
We're committed to creating a diverse and inclusive work environment, and we encourage women, minorities, individuals with disabilities, and protected veterans to apply.
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