Shift Lead

4 weeks ago


Minneapolis, Minnesota, United States Starbucks - Moment Full time
Job Overview

At Starbucks - Moment, we're seeking a skilled Shift Lead to join our team. As a Shift Lead, you'll play a key role in ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of dedicated baristas.

Key Responsibilities
  • Assist management in monitoring day-to-day activities and assign responsibilities to team members.
  • Manage multiple priorities, think/act quickly, and maintain self-composure during high-volume periods.
  • Model and act in accordance with Starbucks guiding principles.
  • Support the Store Manager in ordering, scheduling, payroll, and accounting.
  • Take and fill customer orders, providing quality beverages and food products that meet recipe and presentation standards.
  • Drive results with ongoing promotions and achieve store goals.
  • Maintain a calm demeanor during high-volume periods and set a positive example for the shift team.
  • Execute store operations during scheduled shifts, organize opening and closing duties, and follow operational policies and procedures.
  • Ensure the cleanliness and smooth operation of the store, including maintaining public restrooms.
  • Know when to escalate situations for management intervention.
Requirements
  • High School diploma or equivalent.
  • Minimum of 6 months supervisory/lead experience.
  • 2+ years of previous restaurant/hospitality/coffee experience is strongly preferred.
  • A passion for the mission, vision, and values of Starbucks - Moment.
Benefits

We offer a comprehensive benefits package, including medical, dental, vision, and supplemental benefits. Our benefits also include low-deductible health insurance plans, fully paid short-term disability, fully paid life insurance, and additional supplemental insurance policies.

We're committed to creating a diverse and inclusive work environment, and we encourage women, minorities, individuals with disabilities, and protected veterans to apply.


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