Front Desk Associate
5 days ago
We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Colorado ENT and Allergy. This role is responsible for providing exceptional patient service, managing patient flow, and maintaining accurate records.
Key Responsibilities- Greets patients and families with a warm and welcoming demeanor.
- Checks patients in and out, ensuring accurate and efficient processing.
- Updates patient demographic and insurance information, ensuring accuracy and compliance.
- Schedules follow-up appointments and in-office testing as requested by departments.
- Handles patient inquiries, balances cash drawers, and reconciles discrepancies.
- Complies with regulatory requirements, including OSHA, HIPAA, and other mandated regulations.
- High school diploma or equivalent required; one-year certificate from college or technical school, or three to six months related experience and/or training.
- Experience in medical office setting preferred.
- Excellent customer service, communication, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritize tasks, and maintain accuracy.
- Strong professional, interpersonal, and relationship-building skills.
This position will be performed on-site in a medical office setting, rotating between three locations.
Benefits- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- Company-paid life insurance
- Company-paid long-term disability
- Flexible spending account
- Employee assistance program
- 401(k)
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