High-Tech HVAC Service Account Manager

1 week ago


Sens, Bourgogne-Franche-Comté, United States Johnson Controls Full time

At Johnson Controls, we're a global leader in smart, healthy and sustainable buildings. As a High-Tech HVAC Service Account Manager, you'll play a critical role in our mission to reimagine the performance of buildings to serve people, places and the planet.

What We Offer

We provide a competitive salary of $60,000 per year, paid vacation/holidays/sick time - 15 days of vacation first year, and a comprehensive benefits package including 401K, medical, dental, and vision care available day one.

Your Key Responsibilities

You'll be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus on selling renewable maintenance agreements as the key building block for establishing these relationships.

Work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch. Use sales tools to plan and document sales progress as well as increase business opportunity in current accounts.

Expected to obtain and close business on a monthly basis.

How You'll Succeed

Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.

Contacts prospective customers and schedules appointments. Builds a referral network to identify new customers.

Conducts sales calls designed to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment.

Develops a sense of urgency to resolve needs and positions Johnson Controls as the supplier of choice.

Proposes solutions to prospective customers' needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarburization.

Reviews and finalizes proposals with prospects and secures their commitment to the Johnson Controls solution.

Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process.

Keeeps management informed of progress and account status using the Johnson Controls Salesforce.com tool and other means.

Knows when to call for assistance from management to keep the sales process moving.

Develops and implements territory marketing plans consistent with the Johnson Controls Building Solutions business strategy.

Attends and presents at trade shows.

Participates in professional organizations.

Represents Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance.



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