Client Intake Specialist

1 week ago


Woodcliff Lake, New Jersey, United States Magical Moments ABA Full time

Position: Intake Coordinator

Company Overview: Magical Moments ABA is committed to delivering exceptional ABA therapy services to clients and their families.

Role Overview: We are seeking a dedicated Intake Coordinator to become part of our team. The ideal candidate will demonstrate outstanding communication skills, attention to detail, and strong organizational capabilities.

Primary Responsibilities:

  • Client Engagement: Initiate and conduct initial phone and virtual consultations with prospective clients, collecting essential information and clarifying our offerings.
  • Insurance Coordination: Manage insurance details, assist clients with their inquiries, and confirm coverage details.
  • Documentation Management: Ensure accurate maintenance of client records and keep all information current.
  • Collaborative Support: Partner with team members, providing consistent updates on client progress and addressing any concerns.
  • Administrative Assistance: Execute various office tasks such as scheduling appointments, filing documents, and data entry to facilitate seamless operations.
  • Ongoing Education: Keep abreast of the fundamentals of ABA therapy and pursue continuous learning to enhance client support.

Qualifications:

  • Experience: Previous experience in a related position is advantageous but not essential.
  • Skills: Proficient in communication via phone and virtual platforms, strong organizational abilities, and familiarity with office software and basic insurance processes.
  • Personal Attributes: Detail-oriented, proactive, collaborative, and client-centric.
  • Educational Background: A high school diploma is required; additional education in relevant areas is beneficial.

Why Join Us?

Become a part of Magical Moments ABA, where you will find a nurturing work environment, opportunities for professional development, and the chance to positively influence the lives of our clients and their families.

If you are passionate about providing outstanding client service and meet the qualifications for this position, we welcome your interest.



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