Client Services Liaison

2 weeks ago


Woodcliff Lake, New Jersey, United States Magical Moments ABA Full time

Position: Intake Coordinator

Company Overview: Magical Moments ABA is committed to delivering exceptional ABA therapy services tailored to the needs of our clients and their families.

Role Overview: We are seeking a dedicated Intake Coordinator to become a vital part of our team. The successful candidate will demonstrate outstanding communication abilities, meticulous attention to detail, and strong organizational skills.

Primary Responsibilities:

  • Client Engagement: Initiate and conduct preliminary phone and virtual consultations with prospective clients, collecting essential information and outlining our service offerings.
  • Insurance Coordination: Manage insurance documentation, assist clients with their inquiries, and confirm coverage details.
  • Data Management: Ensure precise maintenance of client records, keeping all information current and accessible.
  • Collaborative Support: Partner with team members to provide ongoing updates regarding client progress and resolve any arising concerns.
  • Administrative Assistance: Execute various administrative tasks, including scheduling, filing, and data entry, to facilitate seamless operations.
  • Professional Development: Stay informed about the fundamentals of ABA therapy and pursue continuous learning opportunities to enhance client support.

Qualifications:

  • Experience: Previous experience in a related position is advantageous but not essential.
  • Skills: Proficient in effective communication via phone and virtual platforms, strong organizational capabilities, and familiarity with office software and basic insurance processes.
  • Personal Attributes: Detail-oriented, proactive, a collaborative team player, and focused on client satisfaction.
  • Educational Background: A high school diploma is required; additional education in relevant fields is preferred.

Why Join Us?

Become part of the Magical Moments ABA team, where you will find a nurturing work environment, opportunities for professional advancement, and the chance to positively influence the lives of our clients and their families.

If you are passionate about providing outstanding client service and meet the qualifications for this position, we look forward to welcoming you to our team.



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