Emergency Services Coordinator

3 weeks ago


Hauppauge, New York, United States W Services Group Full time

Job Summary:

W Services Group, a leading facilities management organization in North America, is seeking an Emergency Services Coordinator to join its team. In this role, you will be responsible for coordinating emergency services, dispatching vendors, and providing exceptional customer service.

Key Responsibilities:

  • Accept and acknowledge all requests in a timely manner
  • Contact locations to clarify scope and troubleshoot issues
  • Collect all pertinent information from contractors throughout the service
  • Control contractor pricing and client NTE throughout the service
  • Work within client service requirements and pricing structures
  • Provide timely responses to client inquiries and issues

Requirements:

  • Experience with dispatching emergency service vendors/contractors is a must
  • Ability to source additional vendors/contractors as needed

What We Offer:

  • Medical, dental, and vision insurance package
  • PTO paid
  • Holiday pay
  • 401K
  • Competitive pay
  • Advancement opportunities

About W Services Group:

W Services Group, LLC, is a family-owned business with a strong commitment to customer service and quality work. Our corporate office is located in Hauppauge, NY, and we provide commercial cleaning, flooring, and emergency services. We value customer retention and relationships and strive to provide exceptional services to our clients.



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