Emergency Services Coordinator
4 weeks ago
Service Operations Coordinator
W Services Group, a leading Facilities Management Organization in North America, is seeking a skilled Service Operations Coordinator to join its expanding team. The ideal candidate will have experience with dispatching emergency service vendors/contractors and possess excellent communication skills.
Key Responsibilities:
- Accept and acknowledge all requests in a timely manner
- Contact locations to clarify scope and troubleshoot issues
- Collect pertinent information from contractors throughout the service
- Control contractor pricing and client NTE throughout the service
- Work within client service requirements and pricing structures
- Provide timely responses to client inquiries/issues
Requirements:
- Experience with dispatching emergency service vendors/contractors
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Medical, Dental & Vision Insurance Package
- Paid PTO
- Holiday Pay
- 401K
- Competitive Pay
- Advancement Opportunities
About W Services Group:
W Services Group, LLC, corporate office is located in Hauppauge, NY, and provides commercial cleaning, flooring, and emergency services. We value customer retention and relationships first and foremost. We know successful programs are created when there is understanding, communication, and a partnership with both our customers and our employees.
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