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Contracts Coordinator

2 months ago

Charlotte, North Carolina, United States Beacon Hill Full time

Job Title: Contracts Coordinator - Contract Specialist

Description: As a key member of the Global Commercial Contracts Support team at Beacon Hill, the Contracts Coordinator - Contract Specialist plays a critical role in providing expert contractual and operational support to the Sales team. This position is responsible for managing all aspects of the contracts process, from start to finish, to create capacity for the Sales team and ensure timely processing of contracts to close customer transactions.

Key Responsibilities:

  • Contract Drafting and Review: Provide requested contracts to Sales, inclusive of deal-specific information, and draft Master Services Agreements, Amendments, service-specific master agreements, pricing schedules, and review modifications thereto upon confirming business expectations with Sales.
  • Contract Analysis and Editing: Proactively identify disparities, gaps, and contradictions in business specifications within contracts or requests from Sales, then edit documents accordingly, seeking approvals if necessary.
  • Problem-Solving and Resolution: Resolve business and operational matters by weighing customer requirements against internal company policies, finding as much compromise as possible to meet or exceed customer expectations.
  • Contract Review and Approval: Ensure operational and business issues within contracts have been reviewed and approved by subject matter experts, senior management, and the Legal Department.
  • Project Support: Assist with various projects on an as-needed basis.

Required Skills and Attributes:

  • Language Proficiency: Mandatory fluency in English; preferred fluency in other international languages, including French, Spanish, Portuguese, Mandarin, Indonesian, German, Dutch, or Polish, with proficiency in both written and oral communication.
  • Education and Experience: 4-year college degree with a minimum of 3-5 years of contracts administration experience.
  • Contract Knowledge: General understanding of standard contract provisions, e.g., liability, confidentiality, indemnity, etc., with the ability to educate Sales on such matters.
  • Writing and Editing Skills: Solid writing, editing, and proofing skills as they relate to drafting and modifying contractual documents.
  • Attention to Detail: Strong attention to detail, specifically as it pertains to the drafting and review of contracts, including grammar and formatting.
  • Customer Service and Administrative Skills: Strong customer service, administrative, and organizational skills and experience.
  • Business Acumen: Ability to understand business specifications and operational requirements and translate them into clearly written contractual documents.
  • Project Management Skills: Strong project management skills with the ability to influence and achieve results through others.
  • Adaptability: Ability to adapt quickly and effectively to changing workloads and business pressures.
  • Software and System Familiarity: General understanding of software as a service and licensed software technologies, familiarity with Google Suite, Microsoft Word skills, and general understanding of Microsoft Excel and PowerPoint.
  • Interpersonal Skills: Solid and professional communication skills; interpersonal skills are a key component of the role, with the ability to build rapport and work collaboratively with internal and external business partners.