Patient Care Advocate

5 days ago


Plano, Texas, United States TMS Neuro Solutions LLC Full time
About the Opportunity
Join TMS Neuro Solutions LLC's Patient Liaison team and become an integral part of delivering exceptional patient care. As a Patient Liaison, you will serve as a crucial interface between patients and healthcare providers, ensuring that patients receive the best possible care.

Your primary responsibilities will include educating patients about our services, checking out patients, coordinating follow-up care, and scheduling appointments. You will also collaborate closely with the Medical Assistant and Digital Neuro team to ensure seamless patient care.

Key Responsibilities:
- Provide high-quality patient care through education and support
- Coordinate patient care activities, including scheduling appointments and checking out patients
- Collaborate with the Medical Assistant and Digital Neuro team to ensure effective patient care
- Meet or exceed key activity metrics for daily calls, emails, and consultations booked
- Foster strong relationships with patients and healthcare providers

Requirements:
- Associate's degree in a related field or equivalent experience
- 1-2 years of experience in customer service, sales, or a related field
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team

Compensation and Benefits:
- Competitive salary: $58,000 - $68,000 per year
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment

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