Patient Access Program Manager

7 days ago


Plano, Texas, United States SmithRx Full time
About the Role

As a Manager for our Patient Access Programs Team at SmithRx, you will oversee the operational performance and efficiency of our team responsible for procuring medications through drug manufacturers. Your team serves as our patient members' advocate, guiding them through the complex world of prescriptions to help them obtain medications in a cost-effective and timely manner.

You will provide oversight in helping members get their medications through drug manufacture to meet organizational and operational KPIs, ensuring customer satisfaction.

We are seeking a seasoned healthcare professional with at least 5 years of management experience in operations and/or customer service. You should have experience managing Team Leads and/or Managers, as well as HS diploma or GED or equivalent work experience.

The ideal candidate will have passion for mentoring and helping team members with career pathing and skills enhancement. They should be a solutions-oriented problem solver driven by creating operational efficiencies.



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