Parts Counter Associate

5 days ago


White Marsh, Maryland, United States Asbury Automotive Group Full time
About Asbury Automotive Group

We are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests and promoting a fun, supportive, and inclusive environment for our team members.

Job Summary

We are seeking a skilled and customer-focused Parts Counter Associate to join our team. As a key member of our parts department, you will be responsible for selling parts to customers, assisting with inventory management, and providing excellent customer service.

Key Responsibilities
  • Assist customers in selecting required parts in a friendly and professional manner
  • Inform customers of companion part requirements and specials
  • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
  • Pull and fill orders from stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Follow department policy and instructions on the special ordering of parts, plus aging
  • Follow up on back-ordered parts and replenish assigned inventory daily
  • Maintain a prompt, efficient, and timely flow of paperwork
Requirements
  • Excellent communication and customer service skills
  • Ability to multi-task in a fast-paced environment
  • Strong computer and phone skills
  • Proficient in CDK is a plus
  • Degree in automotive technology or military equivalent experience
  • Bilingual is always a plus
  • Must be at least eighteen years of age
  • Must have a valid Driver's License
  • Must be able to pass pre-employment screen (background and drug test)
Benefits

We offer a competitive compensation package, including semi-monthly pay, paid holidays, paid time off, and deferred holiday pay match. We also provide insurance, retirement, and learning opportunities to support your career growth and development.



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