Member Experience Manager
4 weeks ago
Industrious is a leading provider of premium workplace-as-a-service solutions, renowned for creating exceptional experiences for teams of all sizes and stages. Our mission is to empower businesses to thrive in a collaborative and innovative environment.
About the RoleThis is an in-person hospitality role, requiring a strong presence on-site 5 days a week. To support this, our compensation package includes generous commuter benefits. As a Member Experience Manager, you will be the go-to problem solver, momentum driver, and experience creator for our members. You will be responsible for organizing all details and communications to ensure a smooth operation, leveraging your business sense and consultative sales approach to deliver exceptional results.
Key Responsibilities- Identify and solve members' needs through consultative sales approach
- Organize events and programming that members enjoy and are proud of
- Deliver impactful solutions to members
- No member request is too big or too small for you to handle
- You are energized by people and work well in a team
- Your attention to detail is something people comment on
- You are resilient and can adapt to challenging and unpredictable days
The annual base compensation range for this role is between $65,000 and $75,000. You will also be eligible for up to $11,000 in performance-related bonus pay. Our total compensation package includes heavily subsidized healthcare plans, generous paid time off, company stock options, wellness programs, professional development grants, and a 401k plan.
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Member Experience Associate
1 month ago
San Francisco, California, United States industrious Full timeAbout IndustriousWe're a leading provider of premium workplace-as-a-service solutions, dedicated to creating exceptional experiences for our members. Our team is passionate about building relationships and community, and we're looking for like-minded individuals to join us.About the RoleWe're seeking a Member Experience Associate to join our team in San...
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Member Experience Associate
4 weeks ago
San Francisco, California, United States industrious Full timeAbout the RoleThis is an in-person hospitality role, based on-site, where you will be the heart of the member experience, creating great days for all who enter your office.Key ResponsibilitiesYou will be the first face people see while preparing the office for the day, brewing coffee, setting out breakfast, and stocking shared amenities.You will help build...
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Senior Associate
4 weeks ago
San Francisco, California, United States Alignment Healthcare Full timeJob Summary:Alignment Healthcare is seeking a passionate and detail-oriented bilingual Korean member experience associate to join the member experience team.The member experience associate will assist plan members with their concerns or complaints and provide the necessary information and education to resolve concerns.Key Responsibilities:Facilitate member...
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Member Experience Associate
4 weeks ago
San Francisco, California, United States Industrious Full timeAbout IndustriousWe're a leading provider of premium workplace-as-a-service solutions, dedicated to creating exceptional experiences for our members. Our mission is to help companies thrive in a collaborative and innovative environment.Job DescriptionWe're seeking a highly motivated and detail-oriented Member Experience Associate to join our team. As a key...
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Bilingual Korean Member Experience Associate
4 weeks ago
San Francisco, California, United States Alignment Healthcare Full timeJob Summary:We are seeking a highly motivated and detail-oriented Bilingual Korean Member Experience Associate to join our team. The successful candidate will be responsible for assisting plan members with their concerns or complaints and providing the necessary information and education to resolve concerns.Key Responsibilities:Explain plan procedures,...
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