Service Manager

1 week ago


St Louis, Missouri, United States H&E Equipment Services, Inc. Full time

Service Manager Job Opportunity

H&E Equipment Services, Inc. is seeking a dedicated Service Manager to lead our equipment service operations. As the Service Manager, you will oversee all service operations, ensuring customer satisfaction, managing the service department's budget, training staff, organizing work areas, prioritizing tasks, and upholding safety standards.

Key Responsibilities:

  • Operations Management: Lead and oversee service operations to enhance efficiency and quality, ensuring seamless equipment maintenance and repair.
  • Customer Relations: Build strong relationships with customers through exceptional service, providing timely and effective solutions to their equipment needs.
  • Financial Management: Manage the department's budget to meet financial goals, ensuring cost-effective operations and maximizing revenue.
  • Employee Training & Development: Provide training and support to enhance employee skills, promoting a culture of continuous learning and improvement.
  • Work Area Management: Ensure the cleanliness and safety of the technicians' work area, maintaining a well-organized and efficient workspace.
  • Task Prioritization: Prioritize tasks to meet customer needs and operational requirements, ensuring timely completion of equipment maintenance and repair.
  • Safety Compliance: Ensure adherence to safety protocols by all staff, maintaining a safe and healthy work environment.

Requirements:

  • Management Experience: 2-5 years in a leadership role, preferably in equipment service operations.
  • Administrative Skills: Strong organizational and administrative abilities, with proficiency in MS Office Suite and technical tools.
  • Technical Proficiency: Proficient in equipment maintenance and repair, with knowledge of industry best practices.
  • Leadership Qualities: Ability to motivate and inspire team members, promoting a culture of teamwork and collaboration.
  • Communication Skills: Excellent communication skills, with a customer-focused approach.

About H&E Equipment Services, Inc.

H&E Equipment Services, Inc. is a leading equipment company, specializing in equipment sales, rental, parts, and service. We are committed to quality and customer satisfaction, offering a supportive work environment where dedication and hard work are recognized and rewarded.

We offer competitive wages, excellent benefits, paid holidays, paid time off, and a 401K retirement savings plan with company match. We are an equal opportunity employer, dedicated to promoting diversity and inclusion in the workplace.


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