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Service Operations Manager
2 months ago
Service Operations Manager Job Overview
H&E Equipment Services, Inc. is in search of a committed Service Operations Manager to become a vital part of our energetic team. In this role, you will be tasked with supervising all service activities, ensuring client satisfaction, managing the financial aspects of the service department, training personnel, organizing workspaces, prioritizing responsibilities, and maintaining safety regulations. This position offers a thrilling opportunity for individuals aiming to lead and grow within a nurturing environment.
Key Responsibilities of the Service Operations Manager:
- Operational Leadership: Direct and manage service operations to improve efficiency and service quality.
- Client Engagement: Foster robust client relationships through outstanding service delivery.
- Budget Oversight: Oversee the financial management of the department to achieve fiscal objectives.
- Staff Training & Development: Facilitate training and support to enhance team capabilities.
- Workspace Oversight: Ensure the cleanliness and safety of the technicians' work environment.
- Task Management: Organize and prioritize tasks to fulfill client demands and operational needs.
- Safety Standards: Guarantee compliance with safety protocols by all team members.
Preferred Qualifications for the Service Operations Manager:
- Leadership Experience: 2-5 years in a managerial capacity.
- Organizational Skills: Strong capabilities in organization and administration.
- Technical Skills: Proficient in Microsoft Office Suite and relevant technological tools.
- Leadership Attributes: Ability to inspire and motivate team members.
- Communication Proficiency: Exceptional communication skills with a focus on customer service.
About H&E Equipment Services, Inc.:
H&E Equipment Services, Inc. is a premier equipment company in the industry, specializing in equipment sales, rentals, parts, and service. With a dedication to quality and client satisfaction, we provide a supportive work atmosphere where commitment and effort are acknowledged and rewarded. We take pride in being an organization that values its workforce and offers opportunities for advancement.
At H&E Equipment Services, Inc., we provide competitive compensation, comprehensive benefits, paid holidays, paid time off, and a 401K retirement savings plan with company matching. Join us and become part of a team that appreciates your expertise and offers a platform for your professional growth.
H&E Equipment Services, Inc. is an equal opportunity employer, committed to fostering diversity and inclusion in the workplace.
