Current jobs related to Fitness Center Representative - Wilmington, Massachusetts - Planet Fitness

  • Fitness Center Representative

    2 weeks ago

    Wilmington, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Fitness Center Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.Key Responsibilities:Provide exceptional customer service to...

  • Fitness Center Representative

    2 weeks ago

    Wilmington, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests.Handle all front desk related activities,...

  • Fitness Center Representative

    3 weeks ago

    Wilmington, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering an exceptional member experience by providing top-notch customer service to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as excellent communication and problem-solving skills.Key ResponsibilitiesCustomer...

  • Fitness Center Representative

    3 weeks ago

    Wilmington, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key ResponsibilitiesGreet members, prospective members, and guests,...

  • Fitness Center Representative

    1 month ago

    Wilmington, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering an exceptional member experience by providing top-notch customer service to Planet Fitness members, prospective members, and guests. This role is perfect for individuals who are passionate about fitness and health, and who thrive in a fast-paced environment.Key...

  • Weekend Morning Fitness Ambassador

    2 weeks ago

    Wilmington, Massachusetts, United States Planet Fitness Full time

    Job SummarySaturday and Sunday 9am-3pmThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all...

  • Customer Service Representative

    1 week ago

    Wilmington, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests, creating a positive member experience.Key ResponsibilitiesGreet and Assist: Greet members, prospective members, and guests, providing exceptional customer service.Front Desk Operations:...

  • Customer Service Representative

    2 weeks ago

    Wilmington, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for delivering exceptional member experiences by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesGreet members, prospective members, and guests, providing exceptional customer service.Handle all front desk related...

  • Assistant Manager

    1 month ago

    Wilmington, Massachusetts, United States Planet Fitness - The Core Group Full time

    Job Title: Assistant ManagerWe are seeking a highly motivated and experienced Assistant Manager to join our team at Planet Fitness - The Core Group. As an Assistant Manager, you will play a key role in ensuring the success of our gym operations and providing an exceptional member experience.Key Responsibilities:Assist in recruiting, hiring, training, and...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Massachusetts, United States Manpower Inc Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team in Wilmington, MA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via telephone and email.Key ResponsibilitiesAssist customers with inquiries...

  • Customer Service Representative

    3 weeks ago

    Wilmington, Massachusetts, United States Manpower Group Inc. Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team in Wilmington, MA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via telephone and email.Key Responsibilities:Assist customers with inquiries and resolve issues in a...

  • Customer Service Representative

    2 weeks ago

    Wilmington, Massachusetts, United States Alside Full time

    Job SummaryAssociated Materials / Alside is seeking a highly motivated and customer-focused Inside Sales/Customer Service Representative to join our team. As a key member of our Supply Center, you will be responsible for delivering exceptional customer service, developing product knowledge, and resolving customer issues in a timely and accurate manner.Key...

  • Territory Sales Representative

    2 weeks ago

    Wilmington, Massachusetts, United States Utz Quality Foods Full time

    Job DescriptionUtz Quality Foods is seeking a Territory Sales Representative to work out of our Woburn, MA Sales Center. This position will report directly to the Zone Sales Manager. The Territory Sales Representative is responsible for achieving maximum sales profitability and market penetration in an assigned area through the development of positive,...

  • Customer Service Representative

    2 weeks ago

    Wilmington, Massachusetts, United States Alside Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Inside Sales/Customer Service Representative. This role is a critical part of our Supply Center, responsible for delivering exceptional customer service and support to our customers through various channels, including face-to-face, phone, and email.Key...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Massachusetts, United States Alside Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Inside Sales/Customer Service Representative. As a key member of our Supply Center team, you will be responsible for providing exceptional customer service, responding to customer needs, and supporting our customers through effective communication and...

  • Territory Sales Representative

    3 weeks ago

    Wilmington, Massachusetts, United States Utz Brands, Inc. Full time

    Job Title: Territory Sales RepresentativeUtz Brands, Inc. is seeking a Territory Sales Representative to join our team. This role will be based out of our Woburn, MA Sales Center and will report directly to the Zone Sales Manager.Job Summary:The Territory Sales Representative is responsible for achieving maximum sales profitability and market penetration in...

  • Customer Service Representative

    3 weeks ago

    Wilmington, Massachusetts, United States RXO Full time

    Accelerate Your Career at RXORXO is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology and a massive network. We create efficient ways for shippers and carriers to transport goods across North America.Role OverviewAs a Customer Service Representative in Last Mile at RXO, you will ensure outstanding...

  • Customer Service Representative

    3 weeks ago

    Wilmington, Massachusetts, United States RXO Full time

    Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Customer...

  • Office Coordinator

    3 weeks ago

    Wilmington, Massachusetts, United States CHEP Full time

    Job Title: Bilingual: Office CoordinatorCHEP is a leading provider of supply chain solutions, and we're seeking a highly skilled Office Coordinator to join our team. As a key member of our service center, you will play a critical role in ensuring the smooth operation of our facility.Key Responsibilities:Provide administrative support to the plant manager and...

  • Occupational Therapist

    4 weeks ago

    Wilmington, Massachusetts, United States BAYADA Home Health Care Full time

    Job Title: Occupational Therapist - Home HealthBAYADA Home Health Care is seeking a skilled Occupational Therapist to join our team in providing high-quality home health care services to patients in their homes.Job Description:As an Occupational Therapist with BAYADA Home Health Care, you will be responsible for providing rehabilitative therapy to adult and...

Fitness Center Representative

2 months ago

Wilmington, Massachusetts, United States Planet Fitness Full time
Job Summary

Monday through Friday 2pm-10pm

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Key Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions, correctly go through info call scripts.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours and properly present membership rates.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Keep tour % at or above 60%.
  • Keep PE@PF % at or above 60%.
  • Always wear PF shirt and nametag.
  • Enforcing all Planet Fitness member rules and policies.
  • Following all Planet Fitness staff member policies and procedures.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.