Quality Assurance Manager

5 hours ago

Portsmouth, Virginia, United States High Liner Foods Full time

Job Summary

High Liner Foods is seeking a highly skilled Quality Assurance Manager to lead our quality and sanitation teams. As a key member of our plant leadership team, you will be responsible for ensuring the highest standards of quality and food safety in our facility.

Key Responsibilities

  • Manage the plant QA team and ensure the objectives of High Liner Foods are supported and achieved.
  • Lead the day-to-day operations of the Quality and Sanitation Departments, including the management of Quality Supervisors, Sanitation Supervisors, Sanitation Hourly employees, and Quality Technicians.
  • Ensure the implementation and execution of quality and food safety programs and procedures to lead and support all stakeholders in the production of safe, quality, and compliant products.
  • Partner with Corporate Quality and Food Safety for the launch, maintenance, and improvement of corporate policies, procedures, and guidelines.
  • Host and lead all customer, regulatory, and third-party quality and food safety audits and corrective action process.
  • Investigate, review, and respond to consumer and customer complaints.
  • Manage the non-conformance process, ensuring the completion of robust investigations, timely disposition, and the execution of a strong corrective and preventative actions.
  • Serve as the lead for validation of all changes in manufacturing processes.
  • Support new product and process trials and new product launches, collaborating with corporate R&D.
  • Member of the Plant Leadership Team.
  • Budget owner for lab supplies, labor, general supplies, lab services, and pest control.

Requirements
  • Minimum: BS Degree/Food Science or Nutrition preferred and/or five years of direct experience in food manufacturing environment.
  • Technical/specification writing experience, knowledge of USDC, USFDA, and USDA.
  • Understanding of food technology, quality management philosophy, and quality tools.
  • HACCP certified with knowledge and experience of the Global Food Safety Initiative and FSMA.
  • Strong leadership skills.
  • Ability to manage and resolve conflict in a positive way.
  • Absolute accuracy and attention to detail are essential.
  • Ability to work independently and in a team environment.
  • Excellent verbal and written communication skills.
  • Excellent organizational, time management skills.
  • Excellent computer skills.

What We Offer
  • Competitive salary.
  • Health, dental, and vision coverage.
  • Pay for performance incentives.
  • Employee and Family Assistance Programs.
  • Wellness Programs.
  • Retirement Planning.
  • Supplemental Parental Leaves.
  • Disability Support.
  • Family-friendly flex policies and summer hours.
  • Volunteer hours.
  • Learning and mentorship opportunities.
  • Safety-focused work environment.

Equal Opportunity Employer
High Liner Foods is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. If you are passionate about quality, food safety, and leadership, we encourage you to apply for this exciting opportunity.

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