Print Services Manager

1 day ago

Oak Creek, Wisconsin, United States Office Depot Full time
{"Job Title": "Retail Print Supervisor", "Job Description": "Key Responsibilities

As a Retail Print Supervisor at Office Depot, you will be responsible for overseeing the Print function to ensure efficient operation while driving overall store sales. You will operate and train associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.

Key Performance Indicators
  • Drive overall store sales through efficient Print function operation
  • Maintain efficient production and ensure client orders are completed correctly and on-time
  • Train associates on all equipment within the Print Services area
  • Effectively utilize communication tools to request assistance within the Print Services area and coordinate the appropriate service for all customers throughout the store
  • Ensure the safety and security of the building and associates during the absence of the management team
  • Routinely review cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits
  • Maintain store and print department appearance to company guidelines and keep a neat, clean, well-stocked environment
  • Drive positive customer satisfaction levels and provide effective training to associates to enhance the customer experience
  • Collaborate on community outreach initiatives and coordinating in-store events with small and medium businesses to increase foot traffic and client/customer retention
  • Continually develop personal selling skills and product knowledge through sales and service tools provided
  • Ensure compliance with company policies, procedures and practices; and support the company's loss prevention effortsRequirements
    • High School diploma or equivalent education preferred
    • Minimum 3 year experience in related field
    • Experience and/or training in related field
    • Experience in Print Center Operations preferred
    • Must be the subject matter expert in the Print Services area
    • Must possess advanced selling skills
    • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
    • Must be adaptable to a changing environment
    • Must be able to coach and train others in a professional environment
    • Possess excellent verbal and written communication skills
    • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
    • Must possess ability to process information/merchandise through POS register system

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: You will be eligible to participate in the Retail Store Hourly Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization.

"}

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