Customer Care Representative
2 weeks ago
Position: Bilingual Member Services Representative
Location: San Diego, CA
Contract Duration: 12 months with potential for extension
Compensation: $23.39/hr. - $25.39/hr.
Work Arrangement: Initially 100% on-site during training, transitioning to a hybrid model thereafter.
Key Responsibilities:
- Serve as a dedicated representative in the contact center, showcasing a strong commitment to delivering outstanding customer service.
- Demonstrate technical proficiency across various software applications, including Outlook, Internet browsers, Excel, Windows Explorer, telephony systems, and customer relationship management tools.
- Manage both inbound and outbound communications with plan members and providers, utilizing advanced skills to ensure high-quality service delivery, including processing enrollments, cancellations, and addressing inquiries.
Essential Qualifications:
- Fluency in Spanish and experience in a dental office setting are preferred.
Dexian is a prominent provider of staffing, IT, and workforce solutions, employing over 12,000 individuals across 70 locations globally. As one of the largest IT staffing firms and the second-largest minority-owned staffing organization in the United States, Dexian was established in 2023 through the merger of DISYS and Signature Consultants. By integrating the strengths of its foundational companies, Dexian's platform effectively connects talent, technology, and organizations to drive transformative outcomes that empower individuals to realize their aspirations.
For more information about Dexian's diverse brands, including Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development, and Dexian IT Solutions, please visit our website.
Dexian is an Equal Opportunity Employer, committed to recruiting and hiring qualified candidates without discrimination based on race, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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