Customer Service Representative

3 days ago


Pittsburgh, Pennsylvania, United States European Wax Center Full time
European Wax Center is the world's leading experts in comfortable and healthy body waxing. Our mission is to reveal beautiful skin for our guests, and we're seeking associates to help us achieve this goal. As a Front Desk Associate, you will play a critical role in providing exceptional customer service and ensuring a smooth guest experience. If you have a passion for the beauty industry, excellent communication skills, and a commitment to excellence, we encourage you to apply.

Compensation: The estimated salary for this position is $13 per hour plus commission and bonus opportunities. In addition to your hourly wage, you can earn additional income through sales incentives and bonuses.

About the Role: As a Front Desk Associate, your responsibilities will include greeting guests, processing transactions, and managing the overall flow of the center. You will also be responsible for educating guests on EWC's programs, offers, and promotions. If you are detail-oriented, have excellent communication skills, and thrive in a fast-paced environment, we want to hear from you

Requirements: To be successful in this role, you must have a professional appearance at all times, be available to work nights and weekends, and possess excellent communication and customer service skills. Sales experience is required, and you must be able to multi-task and be productive in a team environment. If you meet these requirements and are passionate about the beauty industry, we encourage you to apply.

Benefits: As a valued member of our team, you will receive paid training, sick pay up to 40 hours per year, paid time off for full-time associates, and discounts on retail products and services. We also offer monthly contests, monetary performance incentives, and a supportive family culture that motivates each other. Supplemental insurance is available for eligible employees.

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