Phone Call Center Agent

5 days ago


Pittsburgh, Pennsylvania, United States Ajilon Full time

Ajilon is looking for a highly skilled Phone Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues via phone.

You will need to demonstrate excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Your duties will include addressing customer queries, verifying billing information, and routing escalated calls to the Call Center Supervisor.

This is a challenging yet rewarding role that offers a competitive salary: $55,000 - $70,000 per annum, depending on your level of experience and qualifications. If you are a motivated and detail-oriented individual who enjoys working with customers, please apply today.

Responsibilities:
  • Responding to customer inquiries and resolving issues
  • Verifying customer information and updating records
  • Escalating complex issues to senior staff members


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