Account Representative

4 weeks ago


Murfreesboro, United States Nathan Turbeville - State Farm Agent Full time

ROLE DESCRIPTION:

As an Account Representative for Nathan Turbeville - State Farm, you play a vital role in our daily business operations and customers' success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. Your goal is to improve the lives of our customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS:

  • Must be able to commute to our location.
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) is preferred.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Able to obtain Insurance Producers License in Property, Casualty, Life, Health.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.
  • Bilingual Spanish is preferred.

BENEFITS:

  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Growth potential/opportunities for advancement within our agency.
  • Monday - Friday, No Nights, No Weekends.
  • Quarterly Team Outings.
  • Opportunity for advancement.
  • Parental Leave.
  • Training and Development.

Compensation: $55,000.00 per year

We are committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team works hard to reach our goals together as a team and have fun while we are doing it.



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