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Legal Support Operations Manager

2 months ago

Seattle, Washington, United States Williams Kastner Full time
About the Company

Williams Kastner is a distinguished multi-practice law firm, boasting a diverse team of over 60 attorneys across Washington and Oregon. Established in 1929, the firm is dedicated to delivering exceptional legal services while prioritizing diversity and inclusion.

Job Title: Support Staff ManagerPosition Overview

We are seeking a Support Staff Manager to lead the Paralegal and Legal Assistant teams. The successful candidate will possess a robust legal background and experience across various practice areas. This role encompasses managing workflows, coordinating projects, and facilitating training opportunities. There is potential for remote work one day a week, depending on business requirements.

Key Responsibilities
  • Oversee the Legal Assistants and Paralegal teams in multiple locations.
  • Provide initial employee support and escalate issues as necessary.
  • Identify training requirements and assist in onboarding new personnel.
  • Collaborate with the HR Manager on recruitment strategies.
  • Conduct team meetings and keep staff updated on firm developments.
  • Manage the PTO calendar and oversee case assignments for staff.
  • Supervise the Paralegal discovery database and offer support to staff as required.
  • Assist in maintaining attorney desk profiles and ensuring Legal Assistant coverage.
Qualifications
  • Previous management experience in a fast-paced office environment.
  • Familiarity with HR policies and office protocols.
  • Experience with legal firm software and office technology.
  • Excellent communication and organizational abilities.
Preferred Qualifications
  • 5+ years' experience as a Legal Assistant or 8+ years as a Paralegal.
  • A high school diploma is required; a degree or equivalent experience is preferred.
Compensation and Benefits

The salary range for this position is $85,000-$95,000, along with comprehensive medical, dental, vision, and retirement benefits.

Work Environment

This role is typically office-based, with occasional requirements to lift objects weighing up to 10 pounds.

Core Values
  • Be Exceptional
  • Lighten Up
  • Own Your Stuff
  • Ever Forward
  • Blood Type: Grit