Legal Office Support Specialist

4 weeks ago

Seattle, Washington, United States Metasys Technologies, Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Legal Office Support Specialist to join our team at Metasys Technologies, Inc. This role will provide operations functions in a legal office environment, including copier maintenance, mail services, and hospitality services.

Key Responsibilities
  • Provide operations functions in a legal office environment, including copier maintenance, mail services, and hospitality services.
  • Operate high-volume duplicating equipment and perform associated copying tasks.
  • Ship and receive product and supplies, sort, distribute, and handle incoming and outgoing mail/faxes.
  • Apply necessary postage and perform binding and finishing work.
  • Ensure convenience copiers are working properly and perform daily inspections.
  • Clear paper jams and inform technicians of specific problems.
  • Perform repair service on customer copier equipment.
  • Handle highly sensitive and confidential documents that may be time-sensitive.
  • Maintain records for management reports and inventories of supplies needed.
  • Distribute office supplies, fax transmissions, and mail to company personnel and/or designated drop-off points as required.
  • Calculate charges for jobs performed and maintain some billing logs.
  • Respond to and coordinate all service calls required by customers.
  • May perform filing duties in conjunction with specific customer requests.
  • Deliver completed jobs to pre-determined customer locations within and outside of the site.
  • Maintain daily meter and service logs.
  • May travel between customer buildings.
  • Answer customer questions regarding status or feasibility of job requests.
  • Ensure upkeep of convenience copier areas by keeping neat and well-stocked.
  • Perform duties related to the shipping of materials.
  • Perform duties related to the receiving of materials.
  • May perform meeting room and conference room setup and cleanup.
  • May perform building occupant moves within assigned facilities.
  • May perform re-lamping and light maintenance duties as assigned.
  • May perform occasional cleaning duties as needed.
  • May require periodic overtime on nights and weekends, including off-hour emergency response.
Requirements
  • High school diploma or GED.
  • 1-2 years of related work experience.
  • Minimum of 2 years of experience in the legal industry is highly desired.
  • Ability to provide an excellent customer experience, utilizing strong customer service, personal, and communication skills.
  • Some related copy job experience is preferred.
  • May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh.
  • Working knowledge of copier and other related equipment and repair is preferred.
  • Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management, and advanced workflow.
  • Requires knowledge and understanding of shipping/receiving procedures.
  • Basis electronics knowledge is preferred.
  • Possesses ability to work independently and flexibly to complete projects.
  • Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
  • Possesses ability to comprehend instructions concerning mail delivery.
  • Possesses troubleshooting and problem-solving skills.
  • Possesses ability to read and comprehend written technical information in the form of manuals, parts books, and related publications.
  • Possesses excellent customer relations skills and excellent verbal communication skills.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Metasys Technologies, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.

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