Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at World Acceptance Corporation. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:
- Assist customers with loan applications and provide support with financial tasks
- Handle inbound and outbound calls to resolve customer inquiries and concerns
- Provide product knowledge and promote all available products
- Service loans, including renewals, referrals, and increases
- Prepare loan documents and execute loan closings
- Balance cash drawers and prepare daily branch bank deposits
- Transport money to and from the bank
- Maintain daily delinquency reports and complete weekly progress reports
Requirements:
- High school diploma or equivalent
- Valid driver's license and access to a dependable vehicle
- Ability to obtain licensing to sell insurance products
- Self-confidence and organizational skills
- Ability to work well with a team and communicate effectively with colleagues and customers
Work Environment:
Our office environment is fast-paced and dynamic, with occasional travel required. As a Customer Service Representative at World Acceptance Corporation, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our company.
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