Lead Customer Ambassador
4 days ago
Job Description
As a Customer Service Lead at Burlington Stores, you will play a critical role in delivering exceptional customer experiences. You will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional service at all times.
Responsibilities
- Model company core values and drive improvement of friendliness, speed of checkout, and customer feedback surveys.
- Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
What You Need to Succeed
- Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
- The ability to lift and move boxes weighing 40 lbs. or more is necessary.
- A high school diploma or equivalent is preferred.
Compensation
- Competitive hourly rate: $13 per hour
- Flexible hours
- Associate discount
- Part-time associates may be eligible for medical coverage, a 401(k) plan, paid time off, paid holidays, and paid sick time in accordance with applicable law.
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