Customer Experience Ambassador

21 hours ago


ValdeReuil, Normandie, United States Embassy Suites Winston Salem Full time

We are seeking a highly skilled Customer Experience Ambassador to join our Embassy Suites Winston Salem team. This role comes with a competitive salary range of $38,000 - $48,000 per year, based on experience.

About the Role:

This position is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout. Key duties include handling check-ins and checkouts, answering guest inquiries about hotel services and facilities, and maintaining high standards of personal appearance and grooming.

Key Responsibilities:
  1. Greet and welcome all guests approaching the Front Desk in accordance with Embassy Suites Winston Salem standards.
  2. Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
  3. Maintain proper operation of the PBX console and ensure that all hotel standards are met.
Benefits:

Our company offers a comprehensive benefits package, including equal employment opportunities to all individuals regardless of their background.



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