Customer Relationship Specialist
1 week ago
At Instructional Empowerment, we're on a mission to revolutionize education by connecting schools, teachers, and students with innovative solutions. As a Customer Relationship Specialist, you'll be the bridge between our company and the schools we serve, fostering strong, lasting relationships and ensuring they feel supported and valued every step of the way.
Key Responsibilities:- Customer Engagement: Engage directly with educators to show them how our products can help them thrive, creating opportunities for meaningful conversations and ensuring our solutions align with their needs.
- Relationship Building: Develop and nurture strong, long-term relationships with key customers, regularly checking in to ensure satisfaction and look for new ways to support their goals.
- Problem Solving & Advocacy: Address concerns swiftly and effectively, working with internal teams to resolve any issues and advocating for improvements based on customer feedback.
- Driving Growth: Help schools discover additional solutions that can enhance their experience and drive long-term success, contributing to both their growth and ours.
- A Bachelor's degree in Education or related field
- 5+ years of K-12 classroom teaching experience
- A passion for building strong, long-term relationships
- Familiarity with CRM systems (Salesforce, HubSpot preferred) or a willingness to learn
- Be a part of a mission-driven team working to transform education
- Competitive compensation and benefits package
Ready to help empower schools and make a difference? Apply today
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