SAINT LAURENT Senior Client Liaison Palm Beach

2 weeks ago


West Palm Beach, Florida, United States YSL America Holding Inc. Full time

Job Overview:

We are seeking a highly skilled Senior Client Liaison to join our esteemed leadership team at YSL America Holding Inc.

Key Responsibilities:

  • Lead and manage a team of client liaisons, setting a high standard for sales performance and ensuring the team meets its targets.
  • Develop and implement comprehensive training programs for new and existing team members, focusing on exceptional customer service and sales techniques.
  • Foster a collaborative and dynamic work environment that encourages teamwork, creativity, and innovation.
  • Deliver outstanding customer service and after-sales support to all clients and visitors.
  • Build strong relationships with clients by identifying their needs and preferences, and creating personalized solutions.
  • Drive sales growth and exceed key performance indicators (KPIs) through a business-oriented and entrepreneurial approach.
  • Stay up-to-date with the latest fashion trends and styles, and use this knowledge to create bespoke looks for clients.
  • Communicate effectively with clients, colleagues, and stakeholders, using professional and authentic language.
  • Utilize available tools and technology to optimize business opportunities and improve efficiency.
  • Support both front-of-house and back-of-house teams to enhance team spirit and achieve common goals.
  • Adhere to all company policies and procedures, ensuring a high level of professionalism and integrity.

Requirements:

  • Proven experience in providing exceptional customer service in a fashion or luxury retail environment, or a related field.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Passion for fashion and a keen eye for detail.
  • Business acumen and entrepreneurial spirit.
  • Open-minded and adaptable, with a focus on innovation and creativity.
  • Team-oriented, with a focus on achieving common goals and exceeding expectations.
  • Proficient in using tools and applications, with a willingness to learn new technologies.
  • Motivated to work in a fast-paced environment, with excellent multitasking and prioritization skills.
  • Proactive, enthusiastic, and solution-focused attitude.
  • Excellent written, verbal, and listening skills in English and local language.
  • Embracing change as an opportunity for growth and development.

Company Culture:

YSL America Holding Inc. is committed to fostering diversity and inclusion in the workplace, valuing talents from all backgrounds. As an Equal Opportunity Employer, we welcome applications from all qualified candidates.



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