Customer Support Team Lead

1 week ago


Camas, Washington, United States nLIGHT Full time
About nLIGHT

nLIGHT is a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications. Our mission is to push the boundaries of laser technology and make a meaningful impact on various industries.

We are seeking an experienced Customer Support Admin to join our team. This role will play a critical part in ensuring excellent customer service and support to our clients.

Job Description
  • Main Responsibilities:
  • Respond to service requests and dispatch appropriate technical personnel.
  • Monitor service engineer availability and alert manager of shortages.
  • Provide Salesforce CRM updates: meeting notes, opportunities, customer profiles.
  • Update database with all service contracts and warranty in force.
  • Service quotes: Assist customer service manager and sales account managers with service quotes using Customer Support price list.
  • Manage spare part orders and returns, RMA support, material transactions.
  • Managing service related documents: shipment authorization, Proof of Delivery (POD) and systems acceptance forms.
  • Monitor return shipments of failed parts to nLIGHT or repair vendors and back to customer.

This is a full-time position that requires a strong customer focus, effective communication skills, and ability to work in a fast-paced environment.



  • Camas, Washington, United States nLIGHT Full time

    Job SummarynLIGHT is seeking a highly organized and customer-focused Customer Support Admin to join our team. As a key member of our support operations, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring seamless communication with our customers and internal teams.Responsibilities:Respond to service...


  • Camas, Washington, United States Staff My Agency Full time

    We are looking for a highly motivated and results-driven Customer Service Team Member to join our team at Staff My Agency, a State Farm independent contractor agent located in Camas, WA. As a Customer Service Team Member, you will play a critical role in providing exceptional customer experiences and helping our business grow through value-based...


  • Camas, Washington, United States Staff My Agency Full time

    Staff My Agency in Camas, WA is currently seeking a State Farm Agent Team Member Support to join our team. In this role, you will play a key part in helping our business grow through value-based conversations and remarkable customer experiences.You will establish customer relationships and follow up with customers as needed to ensure their needs are...


  • Camas, Washington, United States nLIGHT Full time

    About nLIGHTnLIGHT is committed to delivering cutting-edge solutions for industrial, microfabrication, and aerospace & defense applications. As a leading provider of high-power semiconductors and fiber lasers, we continuously strive to improve our products and services.We are seeking an experienced Customer Support Admin to join our team. The ideal candidate...


  • Camas, Washington, United States Wade Au - State Farm Agent Full time

    Company Overview:A leading State Farm independent contractor agent, Wade Au, is seeking a motivated Customer Relations Representative to join his team. As an Agent Team Member, you will be responsible for providing exceptional customer service and deepening relationships with existing clients.Salary and Benefits:The estimated salary for this role is $60,000...


  • Camas, Washington, United States nLIGHT Full time

    About nLIGHTnLIGHT is a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications. We are committed to innovation and excellence in everything we do.Job SummaryWe are seeking a skilled Administrative Support Specialist to join our team at nLIGHT's headquarters in Camas, Washington....


  • Camas, Washington, United States Insight Global Full time

    Job Summary:We are seeking a highly skilled Senior Salesforce Developer to join our team at Insight Global. In this role, you will have the opportunity to work on challenging projects, collaborate with cross-functional teams, and contribute to the growth and success of our clients.About the Position:Develop innovative software solutions using Salesforce.com,...


  • Camas, Washington, United States Staff My Agency Full time

    About UsStaff My Agency is a leading provider of insurance services. We are seeking a highly motivated and experienced Licensed Customer Service Representative to join our team.


  • Camas, Washington, United States Staff My Agency Full time

    Are you a motivated professional looking for a rewarding career with excellent income and growth potential? Staff My Agency has an immediate opening for a Customer Service Ambassador in Camas, WA. This role is perfect for individuals who thrive in fast-paced environments and are passionate about providing exceptional customer experiences.Establish strong...


  • Camas, Washington, United States Domino's Pizza LLC Full time

    The Customer Service Representative will be responsible for creating a memorable experience for every customer who walks through our doors. Whether it's taking orders, answering questions, or simply being a friendly face, you'll be the first point of contact for many of our customers.About the OpportunityWe offer competitive compensation, including an...


  • Camas, Washington, United States Jeremiah Stephen - State Farm Agent Full time

    Job OverviewWe are seeking a highly organized and customer-focused Administrative Coordinator to support our insurance agents in delivering exceptional service to our clients.About the RoleThis is an exciting opportunity for a motivated individual to join our team as a key administrative support specialist. As an Administrative Coordinator - Insurance...


  • Camas, Washington, United States nLIGHT Full time

    OverviewnLIGHT is a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications.Salary Information$110,000 - $135,000 per year, based on qualifications and experience.Job DescriptionThe IT Software Engineering Manager will lead a team of software developers, oversee development...


  • Camas, Washington, United States Wade Au - State Farm Agent Full time

    About the OpportunityThis role offers a competitive $55,000 per year salary in a remote work environment. As a Customer Relations Representative with Wade Au - State Farm Agent, you will be responsible for delivering exceptional customer service and building long-term relationships.Key ResponsibilitiesProvide prompt and accurate responses to customer...

  • Aquatics Team Member

    3 weeks ago


    Camas, Washington, United States Gold's Gym Washington Full time

    Job OverviewWe are seeking a highly skilled Aquatics Team Member to join our team at Gold's Gym Washington. As a Lifeguard/Swim Instructor, you will be responsible for providing exceptional customer service while maintaining a safe and clean environment for our members.


  • Camas, Washington, United States Staff My Agency Full time

    Sales and Service Opportunity:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for establishing customer relationships, responding to inquiries, and educating customers about insurance options.You will also be expected to maintain accurate records,...


  • Camas, Washington, United States Staff My Agency Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As an essential member of our State Farm Agency in Camas, WA, you will be responsible for providing exceptional service to our clients. The ideal candidate will have excellent communication skills, both written and verbal, and be able to...


  • Camas, Washington, United States Staff My Agency Full time

    Staff My Agency, a thriving State Farm independent contractor agent in Camas, WA, seeks a highly skilled and dedicated State Farm Agent Team Assistant to join our team. This role offers an exciting opportunity for career growth and development in the insurance industry.SalaryThe estimated annual salary for this position ranges from $38,000 to $58,000, based...


  • Camas, Washington, United States Fresenius Medical Care North America Full time

    About Us:Fresenius Medical Care North America is a leading provider of kidney care services, with over 30 years of experience in delivering high-quality care to patients worldwide. Our mission is to improve the lives of patients by providing compassionate, innovative, and personalized care solutions. We value our employees' contributions and offer...


  • Camas, Washington, United States LHH Recruitment Solutions Full time

    We are seeking an experienced Administrative Support Coordinator to join our client's team in Camas, Washington. This is a contract position with a competitive hourly rate of $22-$26.Job OverviewThe successful candidate will be the first point of contact for clients and visitors, providing exceptional customer service and administrative support. The role...


  • Camas, Washington, United States All Ways Caring HomeCare Full time

    All Ways Caring HomeCare is a leading provider of home-based care services, dedicated to empowering individuals to live their best lives. We are seeking a highly motivated and compassionate individual to join our team as a Caregiver, providing supportive care to clients in their homes.The successful candidate will possess excellent interpersonal skills, be...