Service Manager
6 days ago
Job Summary
The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Maintain a clean and organized service area, including the dining room, kitchen, and restrooms.
- Ensure that all food and beverages are prepared and served in a timely and accurate manner.
- Lead and motivate the restaurant team to provide excellent customer service and maintain a positive work environment.
- Monitor and maintain food safety and quality standards, including proper food handling, storage, and disposal procedures.
- Assist with training and development of restaurant staff, including new hire training and ongoing coaching and feedback.
- Contribute to the development and implementation of restaurant operations and customer service strategies.
- Collaborate with other restaurant leaders to achieve business objectives and improve overall restaurant performance.
Requirements
- Previous experience in a restaurant leadership role, preferably with Chipotle Mexican Grill.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent customer service skills, with the ability to resolve customer complaints and concerns in a professional and courteous manner.
- Ability to work effectively in a fast-paced environment, with a focus on quality, safety, and customer satisfaction.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
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