Pharmacy Customer Service Associate
1 month ago
Job Description:
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Job ID: BR
Title: Pharmacy Customer Service Associate
Company Indicator: Walgreens
Employment Type: Flexible hours
Job Function: Retail
Full Store Address: 27495 RANCH ROAD 12,DRIPPING SPRINGS,TX,78620
Full District Office Address: 27495 RANCH ROAD 12,DRIPPING SPRINGS,TX, S
External Basic Qualifications:
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications:
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser
Shift: Various
Store: 12029-DRIPPING SPRINGS TX
-
Pharmacy Compounding Specialist
2 weeks ago
Dripping Springs, Texas, United States Matrix Pharmacy Group Full timeJob Overview A position for a **Pharmacy Compounding Specialist** is open at **Matrix Pharmacy Group**. The ideal candidate will possess a solid foundation in compounding pharmaceuticals and demonstrate outstanding customer service skills in a retail pharmacy setting. Key Responsibilities: Accurately measuring and processing ingredients according to...
-
Pharmacy Compounding Specialist
1 week ago
Dripping Springs, Texas, United States Matrix Pharmacy Group Full timeJob OverviewBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offVision insurancePosition Summary:An independent pharmacy is seeking a reliable compounding pharmacy technician who excels in providing outstanding service in a retail setting.This role involves performing all...
-
Medication Compounding Technician
1 week ago
Dripping Springs, Texas, United States Matrix Pharmacy Group Full timeJob OverviewBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceFlexible scheduleHealth insuranceOpportunities for career advancementPaid time offVision insurancePosition Summary:An independent pharmacy is seeking a reliable compounding pharmacy technician who excels in providing outstanding service in a retail setting.This role encompasses all...
-
Customer Service Associate I
2 weeks ago
Dripping Springs, Texas, United States Conduent State & Local Solutions, Inc Full time**Position Overview:**As a Customer Service Associate, you will serve as the initial point of contact for our client's customers, addressing inquiries related to their accounts.Role Summary:Your primary responsibility will be to actively engage with customers, leveraging your customer service expertise, enthusiasm, and creativity to fulfill their needs and...
-
Medication Compounding Technician
2 weeks ago
Dripping Springs, Texas, United States Matrix Pharmacy Group Full timeJob OverviewPosition Summary:Matrix Pharmacy Group is seeking a reliable and skilled Compounding Pharmacy Technician to join our team. This role is essential in delivering outstanding service in a retail pharmacy setting while ensuring the accurate preparation of compounded medications.Key Responsibilities:The successful candidate will perform a variety of...
-
Customer Service Associate
7 days ago
Dripping Springs, Texas, United States The Lash Lounge Full timeAbout The Lash LoungeWe are a leading provider of semi-permanent eyelash extensions, offering a comprehensive range of services to enhance our clients' natural beauty. Our mission is to provide a warm and inviting atmosphere, focusing on the health and care of our guests' natural lashes.Job SummaryWe are seeking a highly motivated and experienced Front Desk...
-
Customer Service Representative
7 days ago
Dripping Springs, Texas, United States L2 Aviation Full timeJob DescriptionJob Summary:L2 Aviation is seeking a highly organized and detail-oriented Customer Service Coordinator I to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring timely and efficient resolution of their inquiries and issues.Key Responsibilities:Customer...
-
Automotive Customer Service Consultant
2 weeks ago
Dripping Springs, Texas, United States Christian Brothers Automotive Full timePosition Summary: As a key member of the Christian Brothers Automotive team, the Automotive Service Advisor plays a vital role in the customer experience. This position involves guiding clients through the repair process, ensuring they are informed and satisfied with the services provided. Key Responsibilities: Welcome every customer with warmth and...
-
Automotive Customer Service Specialist
1 week ago
Dripping Springs, Texas, United States Christian Brothers Automotive Full timePosition Summary: As a vital member of the Christian Brothers Automotive team, the Automotive Service Advisor plays a crucial role in ensuring our clients receive exceptional service for their vehicles. This position requires a dedicated individual who can foster strong relationships with customers while guiding them through the repair process. Key...
-
Automotive Customer Service Specialist
1 week ago
Dripping Springs, Texas, United States Christian Brothers Automotive Full timePosition Summary: As a key representative at Christian Brothers Automotive, the Automotive Service Advisor is essential in guiding our clients through their vehicle maintenance and repair journey. Your role is pivotal in fostering trust and rapport with our guests, ensuring they feel valued and informed at every step. Key Responsibilities: Welcome...
-
Pizza Service Associate
2 weeks ago
Dripping Springs, Texas, United States Domino's Franchise Full timeJob OverviewAre you seeking a role with a flexible schedule? Join our expanding team!We are looking for enthusiastic Team Members/Crew Members who excel in customer interaction and possess strong interpersonal skills.What We Offer:Employee discountsFlexible working hoursPaid time offComprehensive trainingReferral incentivesKey Responsibilities:Handling phone...
-
Bilingual Customer Service Agent
2 weeks ago
Dripping Springs, Texas, United States ReconMR Full timePosition Overview:Bilingual Customer Service Agent with flexible hours for both part-time and full-time roles.About Us:At ReconMR, we partner with leading organizations to tackle their most significant challenges. We are proud to be a frontrunner in the Market Research sector.Become a member of the ReconMR team and engage in meaningful projects that provide...
-
Customer Experience Specialist
7 days ago
Dripping Springs, Texas, United States L2 Aviation Full timeJob DescriptionJob Summary:L2 Aviation is seeking a highly organized and detail-oriented Customer Service Coordinator I to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring timely and efficient resolution of their inquiries and issues.Key Responsibilities:Customer...
-
Service Manager
7 days ago
Dripping Springs, Texas, United States Chipotle Mexican Grill Full timeJob SummaryThe Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesMaintain a...
-
Retail Sales Associate
5 days ago
Dripping Springs, Texas, United States Hat Creek Burger Company Full timeJob OverviewWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Hat Creek Burger Company. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesGreet and Serve Customers: Welcome...
-
Front Desk Sales Associate
10 hours ago
Dripping Springs, Texas, United States The Lash Lounge Full timeJob Summary:We are seeking a highly motivated and experienced Front Desk Sales Associate to join our team at The Lash Lounge in Kyle - Dry River District. As a key member of our sales team, you will be responsible for providing exceptional customer service, increasing membership and retail sales, and scheduling appointments.Responsibilities:Provide an...
-
Front Desk Sales Associate
5 days ago
Dripping Springs, Texas, United States The Lash Lounge Full timeJob Summary:We are seeking a highly motivated and experienced Front Desk Sales Associate to join our team at The Lash Lounge in Kyle - Dry River District. As a key member of our sales team, you will be responsible for providing exceptional customer service, increasing membership and retail sales, and contributing to the overall success of our...
-
Client Services Specialist I
2 weeks ago
Dripping Springs, Texas, United States L2 Aviation Full timeJob OverviewPosition: Client Services Specialist Location: Remote Role Summary:L2 Aviation, a leader in Avionics Systems Integration, is in search of a Client Services Specialist I to provide exceptional support in customer relations and sales assistance for a dynamic engineering environment. The ideal candidate will possess a solid understanding of the...
-
Service Leader
7 days ago
Dripping Springs, Texas, United States Chipotle Full timeJob Summary:As a Service Leader at Chipotle, you will be responsible for ensuring that high-quality food is served to our customers. This includes:Food Quality: Inspect food before it is served to ensure it meets our high standards.Food Safety: Monitor and maintain a clean and safe environment for our customers and crew members.Customer Experience: Resolve...
-
Coffee Shop Student Associate
1 week ago
Dripping Springs, Texas, United States Dripping Springs Chamber of Commerce Full timeJob Title: Coffee Shop Student Associate Status: Non-Exempt Reports to: Coffee Shop Supervisor Hourly Rate: $10.00 / hr Dept./School: Dripping Springs High School PRIMARY PURPOSE Engage in operations at the coffee shop as a barista or cashier. QUALIFICATIONSEducation/Certification: Must be a current high school student within the district, aged 15 or...