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Theatre Team Lead

2 months ago

Cerritos, California, United States Harkins Theatres Full time
Job Title: Theatre Team Lead

We are seeking a highly motivated and organized Theatre Team Lead to join our team at Harkins Theatres. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our theatres.

Responsibilities:
  • Develop and implement daily plans to optimize team performance and efficiency.
  • Coordinate rest and meal breaks to ensure a positive and productive work environment.
  • Motivate, train, and mentor team members to deliver exceptional customer service and achieve business objectives.
  • Ensure that work and guest areas are clean, safe, and well-maintained in accordance with company standards.
  • Provide feedback to management on employee performance and identify areas for improvement.
  • Handle minor guest complaints and concerns in a professional and courteous manner.
Requirements:
  • Must be at least 18 years of age.
  • 3+ months of guest services, retail, hospitality, or restaurant experience.
  • Effective communication and reading/writing skills in English.
  • Ability to work independently or as part of a team.
  • Availability to work evenings, weekends, holidays, and summer months.
Compensation:

Starting rate is $17.50/hr for all Team Leaders, except for those with prior Harkins experience, who may start at up to $18/hr.

Harkins Theatres is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, sexual orientation, or national origin.

We thank all applicants in advance for their interest in this position, however only those selected for an interview will be contacted.

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