Cinematic Team Supervisor

4 weeks ago


Cerritos, California, United States Harkins Theatres Full time

We are seeking a highly motivated and organized individual to join our team as a Team Leader at Harkins Theatres. As a Team Leader, you will play a key role in ensuring the smooth operation of our theatre, providing exceptional customer service, and leading a team of employees to deliver the ultimate moviegoing experience.

Responsibilities:
  • Develop and implement daily plans to optimize team performance and ensure a seamless customer experience.
  • Coordinate rest and meal breaks to maintain a productive and efficient work environment.
  • Motivate, train, and mentor team members to enhance their skills and knowledge, and lead by example to promote a positive and inclusive team culture.
  • Ensure that all work and guest areas are clean, safe, and well-maintained, adhering to company guidelines and standards.
  • Provide feedback to management on employee performance, identify and report policy violations, and assist with enforcement of company policies and procedures.
  • Handle minor guest disturbances and concerns, including product exchanges, in a professional and courteous manner.
Requirements:
  • Be at least 18 years of age.
  • Have 3+ months of experience in guest services, retail, hospitality, or restaurant environments.
  • Effectively communicate, read, and write in English.
  • Be able to work independently or as part of a team.
  • Have availability to work during peak periods, including evenings, weekends, holidays, and summer months.
Compensation:

Starting rate is $17.50/hr for all Team Leaders, with the possibility of up to $18/hr for those with prior Harkins experience. Harkins Theatres is an equal opportunity employer and does not discriminate against any employee or applicant based on age, race, religion, color, disability, sex, sexual orientation, or national origin.

We thank all applicants for their interest in this position, and only those selected for an interview will be contacted. By applying to work for Harkins Theatres, you agree to our Workplace Privacy Policy, available here.



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