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Theatre Operations Manager

1 month ago

Cerritos, California, United States Harkins Theatres Full time

We are seeking a highly motivated and organized Theatre Operations Manager to join our team at Harkins Theatres. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our movie theatres, including training and leading team members to deliver an exceptional guest experience.

  • Develop and implement daily plans to optimize team performance and efficiency.
  • Coordinate rest and meal breaks to ensure a positive and productive work environment.
  • Motivate and train team members to excel in their roles, including delegating tasks and resolving minor conflicts.
  • Ensure that all work and guest areas are clean, safe, and well-maintained in accordance with company guidelines.
  • Provide feedback to managers on employee performance and identify areas for improvement.
  • Handle minor guest disturbances and concerns in a professional and courteous manner.

Requirements:

  • Be at least 18 years of age.
  • Have 3+ months of experience in guest services, retail, hospitality, or restaurant management.
  • Be able to effectively communicate and read/write in English.
  • Be able to work independently or as part of a team.
  • Have availability to work during peak periods, including evenings, weekends, holidays, and summer months.

We offer a competitive hourly rate of $17.50-$18.00, depending on experience. Harkins Theatres is an equal opportunity employer and does not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin.