Hotel Front Desk Representative

4 weeks ago


Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time
Job Summary

We are seeking a skilled Hotel Front Desk Clerk to provide exceptional guest service and manage hotel operations. Key responsibilities include welcoming guests, managing accounts, and resolving customer complaints in a professional and courteous manner.

Key Responsibilities:
  • Provide warm and welcoming service to guests, ensuring a positive experience from check-in to check-out
  • Manage guest accounts, including processing payments, handling room bookings, and resolving any issues that may arise
  • Field customer complaints and resolve issues in a timely and professional manner
  • Collaborate with the housekeeping department to ensure guest rooms are clean and ready for occupancy
  • Perform other duties as assigned by management to ensure the smooth operation of the hotel
Requirements:
  • 1+ year of experience in a hotel or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic computer skills and knowledge of hotel software
  • High school diploma or equivalent required
About Us:

Best Western Plus Chena River Lodge is a friendly and welcoming hotel located in the heart of Fairbanks, Alaska. We offer comfortable accommodations and exceptional service to our guests.



  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    We are seeking a skilled and enthusiastic hotel front desk representative to join our guest services team at Comfort Inn Fairbanks. As a key member of our team, you will be responsible for welcoming guests, managing accounts, and providing exceptional customer service to ensure a memorable experience for every guest.Key Responsibilities:Connect with the...


  • Fairbanks, Alaska, United States La Quinta Inn & Suites Fairbanks Full time

    Job Title: Hotel Front Desk AgentJob DescriptionWe are seeking a highly skilled and professional hotel front desk agent to provide exceptional service to our guests. As a key member of our team, you will be responsible for welcoming guests, managing their information, and ensuring a smooth and enjoyable stay.Key Responsibilities: Take incoming calls, online...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    Job OverviewWe are seeking a highly skilled and enthusiastic hotel front desk agent to join our guest services team at Comfort Inn Fairbanks. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a seamless guest experience, and maintaining a positive and welcoming atmosphere in our hotel.Key...


  • Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time

    We are seeking a skilled Front Desk Clerk to provide exceptional guest experiences at the Best Western Plus Chena River Lodge. As a key member of our guest services team, you will be responsible for welcoming guests, managing accounts, and resolving any issues that may arise during their stay.Key Responsibilities:Field customer complaints and resolve issues...


  • Fairbanks, Alaska, United States Bridgewater Full time

    Job DescriptionBridgewater is seeking a skilled Front Desk Agent to provide exceptional guest service and ensure a seamless stay for our hotel guests.Key Responsibilities:Register guests, process payments, and provide accurate information about hotel services and amenities.Respond to guest inquiries, resolve issues, and provide solutions in a timely and...


  • Fairbanks, Alaska, United States MSCCN Full time

    We are seeking a highly skilled Front Desk Supervisor to oversee the daily operations and activities of our Front Desk team at the Fairbanks Westmark Hotel and Conference Center.The ideal candidate will have experience in hotel front desk operations and a proven track record of providing exceptional customer service. They will be responsible for supervising...


  • Fairbanks, Alaska, United States Northwest x Southern Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Hyatt Place Fairbanks. As a key member of our hospitality team, you will be responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and coordination of hotel services.Key Responsibilities:Respond to guest...


  • Fairbanks, Alaska, United States Carnival Cruise Line Full time

    Job Title: Front Desk SupervisorAt Carnival Cruise Line, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.Responsibilities:Supervise and coordinate front desk operations to meet...


  • Fairbanks, Alaska, United States Carnival Cruise Line Full time

    **Job Summary**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Carnival Cruise Line. As a Front Desk Supervisor, you will be responsible for the daily operations and activities of the Front Desk team, ensuring exceptional customer service and meeting sales goals.**Key Responsibilities:**Supervise the Front Desk team...

  • Hotel Night Auditor

    4 weeks ago


    Fairbanks, Alaska, United States La Quinta Inn & Suites Fairbanks Full time

    Hotel Night Auditor Job DescriptionLa Quinta Inn & Suites Fairbanks is seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.Key Responsibilities:Prepare and distribute daily,...


  • Fairbanks, Alaska, United States La Quinta Inn & Suites Fairbanks Full time

    La Quinta Inn & Suites Fairbanks is seeking a Night Auditor to join our team. As a Night Auditor, you will be responsible for producing and distributing daily, weekly, and monthly reports to hotel management, department heads, and the General Manager. You will also reconcile all credit card transactions, financial records, occupancy percentages, room...

  • Hotel Night Auditor

    4 weeks ago


    Fairbanks, Alaska, United States La Quinta Inn & Suites Fairbanks Full time

    Job OverviewWe are seeking a detail-oriented Night Auditor to join our team at La Quinta Inn & Suites Fairbanks. As a Night Auditor, you will be responsible for ensuring the accuracy of financial records, reconciling credit card transactions, and preparing daily reports for hotel management.Key ResponsibilitiesProduce and distribute daily, weekly, and...


  • Fairbanks, Alaska, United States La Quinta Inn & Suites Fairbanks Full time

    We are seeking a Night Auditor to join our team at La Quinta Inn & Suites Fairbanks. The ideal candidate will have strong attention to financial details and a genuine love of interacting with people.ResponsibilitiesProduce and distribute daily, weekly, and monthly reports to hotel management and department heads.Reconcile all credit card transactions,...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Comfort Inn Fairbanks. As a Hotel Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Responsibilities:Compile and distribute...


  • Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time

    Hotel Night Auditor OpportunityWe are seeking a skilled night auditor to join our team at Best Western Plus Chena River Lodge. As a night auditor, you will be responsible for ensuring the accuracy of financial records, preparing reports, and providing excellent customer service to our guests.Key Responsibilities:Complete additional bookkeeping,...

  • Hotel Van Driver

    3 weeks ago


    Fairbanks, Alaska, United States SpringHill Suites Fairbanks Full time

    Job DescriptionAt SpringHill Suites Fairbanks, we are seeking a skilled Van Driver to join our team. As a Van Driver, you will be responsible for transporting guests in a safe and courteous manner, using your excellent driving skills and knowledge of the local area.Key Responsibilities:Transport guests to and from the airport terminal or other designated...


  • Fairbanks, Alaska, United States Northwest x Southern Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Hyatt Place Fairbanks. As a key member of our front desk team, you will be responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and the coordination of hotel services.Key Responsibilities:Respond to...


  • Fairbanks, Alaska, United States Consolidated Electrical Distributors Full time

    Job Title: Billing Clerk/ReceptionistJob Summary:We are seeking a highly detail-oriented and customer-focused individual to join our team as a Billing Clerk/Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling cash and credit card payments, and maintaining accurate records.Key...


  • Fairbanks, Alaska, United States Carnival Cruise Line Full time

    Financial Transaction Auditor Job SummaryCarnival Cruise Line is seeking a detail-driven Financial Transaction Auditor to join our team. As a Financial Transaction Auditor, you will be responsible for the overnight auditing and accounting of financial transactions of the hotel.Key Responsibilities:Perform a variety of complex clerical and intermediate...

  • Night Auditor

    1 month ago


    Fairbanks, Alaska, United States Holland America Group Full time

    Job Title: Night AuditorWe are seeking a detail-driven individual to fill our Night Auditor position at our Fairbanks Westmark Hotel and Conference Center.Responsibilities:Perform complex clerical and intermediate accounting tasks.Process financial transactions and perform revenue audits.Provide front desk support for late-night guests.Respond to customer,...