Front Desk Representative

2 weeks ago


Fairbanks, Alaska, United States Northwest x Southern Hospitality Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Hyatt Place Fairbanks. As a key member of our hospitality team, you will be responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and coordination of hotel services.

Key Responsibilities:

  • Respond to guest reservations requests and answer telephones in a professional and courteous manner
  • Handle guest compliments and complaints, taking action as necessary to resolve issues
  • Manage cash, make change, and balance an assigned house bank
  • Work collaboratively with other team members to provide exceptional guest service

Requirements:

  • High school diploma or equivalent GED
  • Prior hotel and hospitality experience preferred
  • Excellent organizational, communication, and problem-solving skills

Why Work for Northwest x Southern Hospitality?

  • Competitive compensation and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

Apply Today



  • Fairbanks, Alaska, United States SpringHill Suites Fairbanks Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at SpringHill Suites Fairbanks. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.Key ResponsibilitiesRegister guests and process...


  • Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time

    Job Title: Hotel Front Desk AttendantWe're seeking a professional and friendly hotel front desk agent to deliver exceptional guest experiences at our Best Western Plus Chena River Lodge.You'll be the first point of contact for our guests, welcoming them, managing their information, and ensuring their stay with us is memorable.Key Responsibilities:Greet and...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    We are seeking a skilled and enthusiastic hotel front desk representative to join our guest services team at Comfort Inn Fairbanks. As a key member of our team, you will be responsible for welcoming guests, managing accounts, and providing exceptional customer service to ensure a memorable experience for every guest.Key Responsibilities:Connect with the...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    Hotel Front Desk Clerk Job DescriptionWe are seeking a highly skilled and enthusiastic Hotel Front Desk Clerk to join our team at Comfort Inn Fairbanks. As a key member of our guest services team, you will be responsible for providing exceptional customer service, managing guest accounts, and ensuring a smooth and enjoyable stay for our...


  • Fairbanks, Alaska, United States Bridgewater Full time

    Job DescriptionBridgewater is seeking a skilled Front Desk Agent to provide exceptional guest service and ensure a seamless stay for our hotel guests.Key Responsibilities:Register guests, process payments, and provide accurate information about hotel services and amenities.Respond to guest inquiries, resolve issues, and provide solutions in a timely and...


  • Fairbanks, Alaska, United States MSCCN Full time

    We are seeking a highly skilled Front Desk Supervisor to oversee the daily operations and activities of our Front Desk team at the Fairbanks Westmark Hotel and Conference Center.The ideal candidate will have experience in hotel front desk operations and a proven track record of providing exceptional customer service. They will be responsible for supervising...

  • Front Desk Supervisor

    2 weeks ago


    Fairbanks, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time

    Job Title: Front Desk SupervisorJoin our team as a Front Desk Supervisor at Holland America/Princess Alaska-Yukon Land Operations. As a key member of our Guest Services team, you will be responsible for supervising the Front Desk staff, activities, and operations.Responsibilities:Supervise and coordinate activities to process guest accommodations and...

  • Front Desk Supervisor

    1 month ago


    Fairbanks, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Holland America-Princess Alaska-Yukon Land Operations. As a key member of our Guest Services team, you will be responsible for supervising the Front Desk staff, coordinating activities, and providing exceptional customer service to our guests.Key...

  • Front Desk Supervisor

    1 month ago


    Fairbanks, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Fairbanks Princess Riverside Lodge. As a key member of our Guest Services team, you will be responsible for supervising the Front Desk staff, coordinating activities, and providing exceptional customer service to our guests.ResponsibilitiesSupervise and...

  • Front Desk Supervisor

    2 weeks ago


    Fairbanks, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time

    Job Title: Front Desk SupervisorJoin our team as a Front Desk Supervisor at Holland America/Princess Alaska-Yukon Land Operations. As a key member of our Guest Services team, you will be responsible for supervising the Front Desk staff, activities, and operations.Responsibilities:Supervise and coordinate activities to process guest accommodations and...


  • Fairbanks, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time

    Job Title: Supervisor, Front DeskAt Holland America-Princess Alaska-Yukon Land Operations, we are seeking a highly skilled and experienced Supervisor, Front Desk to join our team. As a key member of our Guest Services department, you will be responsible for supervising the Front Desk staff, activities, and operations.Key Responsibilities:Supervise and...


  • Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time

    We are seeking a skilled Front Desk Clerk to provide exceptional guest experiences at the Best Western Plus Chena River Lodge. As a key member of our guest services team, you will be responsible for welcoming guests, managing accounts, and resolving any issues that may arise during their stay.Key Responsibilities:Field customer complaints and resolve issues...


  • Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time

    Job SummaryWe are seeking a skilled Hotel Front Desk Clerk to provide exceptional guest service and manage hotel operations. Key responsibilities include welcoming guests, managing accounts, and resolving customer complaints in a professional and courteous manner.Key Responsibilities:Provide warm and welcoming service to guests, ensuring a positive...


  • Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time

    Job SummaryWe are seeking a highly skilled and professional Hotel Front Desk Attendant to join our team at Best Western Plus Chena River Lodge. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesWelcoming guests and managing...


  • Fairbanks, Alaska, United States Carnival Cruise Line Full time

    Job Title: Front Desk SupervisorAt Carnival Cruise Line, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.Responsibilities:Supervise and coordinate front desk operations to meet...


  • Fairbanks, Alaska, United States La Quinta Inn & Suites Fairbanks Full time

    Job Title: Hotel Front Desk AgentJob DescriptionWe are seeking a highly skilled and professional hotel front desk agent to provide exceptional service to our guests. As a key member of our team, you will be responsible for welcoming guests, managing their information, and ensuring a smooth and enjoyable stay.Key Responsibilities: Take incoming calls, online...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    Job OverviewWe are seeking a highly skilled and enthusiastic hotel front desk agent to join our guest services team at Comfort Inn Fairbanks. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a seamless guest experience, and maintaining a positive and welcoming atmosphere in our hotel.Key...


  • Fairbanks, Alaska, United States Carnival Cruise Line Full time

    **Job Summary**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Carnival Cruise Line. As a Front Desk Supervisor, you will be responsible for the daily operations and activities of the Front Desk team, ensuring exceptional customer service and meeting sales goals.**Key Responsibilities:**Supervise the Front Desk team...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Hotel Front Desk Clerk to join our team at Comfort Inn Fairbanks. As a key member of our guest services team, you will be responsible for providing exceptional customer service, managing guest accounts, and ensuring a seamless experience for our guests.ResponsibilitiesProvide warm and welcoming...


  • Fairbanks, Alaska, United States La Quinta Inn & Suites Fairbanks Full time

    Job OpportunityWe are seeking a highly skilled and professional hotel front desk agent to provide exceptional service to our guests at La Quinta Inn & Suites Fairbanks. As a key member of our team, you will be responsible for welcoming guests, managing their information, and ensuring a smooth and enjoyable stay with us. Key Responsibilities:Respond to...