Generator Maintenance Technician
2 weeks ago
Key Responsibilities:
- Collaborates with the Service Manager to devise an efficient work and travel itinerary, prioritizing customer requirements while considering machine location and parts availability.
- Identifies issues; repairs or replaces worn and faulty components; installs new assemblies and adjusts devices and controls to rectify malfunctions and maintain operational efficiency.
- Supplies necessary tools and parts and organizes facilities for conducting repair work, typically at customer locations.
- Conducts inspections, operates, and tests machinery upon initial delivery, at designated inspection intervals, and after completing any repair work to verify proper equipment functionality.
- Communicates with the Service Manager regarding customer details, machine descriptions, malfunction specifics, time spent on tasks, driving, waiting, and mileage to ensure accurate billing and account management.
- Performs preventative maintenance on generator sets, including changing engine fluids and filters, inspecting AC and DC systems, belts, hoses, exhaust systems, and other components. Responsible for load bank testing and testing automatic transfer switches, as well as maintaining proper documentation related to each inspection.
- Aims to enhance technical expertise through participation in company-sponsored vocational training, annual departmental meetings, and studying technical literature.
- Upholds and promotes the company’s image by maintaining a professional appearance and ensuring the service vehicle is clean, polished, and organized.
- Experienced technicians are expected to troubleshoot recurring or complex issues, collaborating with Engineering, Manufacturing, and other service personnel for resolution.
- Senior technicians may be required to mentor new staff or oversee a team in assembling or servicing large units or collaborating on significant repair projects.
Essential Skills and Qualifications:
- Physical capability to stoop, bend, climb, and lift up to 50 pounds.
- Strong technical problem-solving and troubleshooting abilities.
- Proficient in using a multimeter.
- Possession of personal tools is mandatory.
- Good computer proficiency.
- Ability to work collaboratively and possess strong interpersonal skills.
- Professional demeanor with the ability to engage with customers on an individual basis.
- Valid driver's license with a clean driving record to meet corporate insurance requirements. Must be able to obtain at least a Class D Driver's License.
- Willingness to occasionally stay overnight at remote locations.
- Availability for on-call rotation 24/7 as needed.
Education and Experience Requirements:
- High School diploma or GED equivalent.
- Experience with diesel and/or gas engines, including servicing and repairs.
- Some electrical experience and a general understanding of wiring, including reading diagrams and installing and repairing electrical components and circuits (AC and DC).
- Experience in Power Generation is advantageous.
Employee Benefits:
- Medical/Prescription coverage
- Dental insurance
- Vision care
- Paid vacation
- 10 paid holidays
- 401K retirement plan
- Life insurance coverage
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