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Maintenance Technician

2 months ago

Richmond Heights, Virginia, United States Avenue5 Full time

About the Maintenance Technician Position at Avenue5:

We're seeking a skilled Maintenance Technician to join our team at Avenue5. As a key member of our property management team, you will be responsible for ensuring the maintenance and upkeep of our properties, providing exceptional customer service, and maintaining a safe and clean environment for our residents.

Key Responsibilities:

  • Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as dictated by state guidelines.
  • Perform general carpentry duties, such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
  • Perform proactive preventative maintenance, including siding, painting, lighting, sprinkler, pool, golf-cart, elevator, and more.
  • Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction.
  • Inspect property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement.
  • Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
  • Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
  • Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
  • Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately.
  • Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
  • Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
  • Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
  • Responsible for adhering to all components of the company risk management program.

Requirements:

  • High school diploma or equivalent is required.
  • At least one year of experience in the property management industry or directly related field is required.
  • Possess general maintenance and general carpentry skills.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multi-task.
  • Ability to perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Must maintain professional appearance and comply with prescribed uniform policy.
  • Must currently have and maintain a valid driver's license, clean driving record, and current auto insurance is required.
  • Must comply with all safety requirements.
  • Required to complete and successfully pass the Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.

About Avenue5:

Avenue5 is a fast-growing property management company with a passion for delivering exceptional customer service and creating a positive work environment. We're committed to empowering our associates, focusing on solutions, and championing ideas that accelerate success. Join our team and experience our award-winning culture, which has been recognized as one of the Best Places to Work Multifamily, a Great Place to Work, and a Best Workplace in Real Estate.