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Senior Collections Specialist

1 month ago

New York, New York, United States Paramount Full time

Job Summary:

The Senior Collections Specialist will be responsible for maintaining a large volume Ad Sales Linear Cable portfolio, identifying and resolving discrepancies, and maintaining an acceptable payment pattern and relationship with clients.

The ideal candidate will have a strong analytical and problem-solving skills, with the ability to multi-task, prioritize, and deal with ambiguity.

Key Responsibilities:

  • Oversee Linear Cable Collections portfolio of approx. $100M, actively resolving discrepancies and translating to cash
  • Actively collect $100.0M of Ad Sales Linear receivables
  • Contacting customers for the prompt collection or resolution of the aged receivables using email, telephone calls, and other communication methods
  • Keeping adequate records of call contacts with customers
  • Performing follow-ups on accounts with significant aging or past due amounts
  • Managing and solving customer discrepancies, ensuring proper communication with ad sales, CSRs, and stakeholders
  • Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc.)
  • Providing the management team with periodic cash forecast projections
  • Working closely with other departments/functions to understand the specific issues causing payment delays, and determining the most appropriate course of action (account holds, payment plans, etc.)
  • Preparing routine reports for the management team
  • Organizing and participating in the periodic aging reviews with Director
  • Supporting customers with ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
  • Working closely with various departments, playing an active role during month-end close activities
  • Ensuring that Accounts Receivable ledgers are properly managed
  • Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
  • Providing detailed backup explanation of AR balances to both internal and external auditors
  • Prepare VP Discrep Sheets
  • Providing immediate escalation of any concerns such as changes in the customer's payment trends
  • Prepare linear refund requests
  • Advise Credit department in a timely manner of all accounts experiencing financial difficulties
  • Run, prepare, and analyze various reports, including the discrepancy report, Cash package, and monthly aging reports
  • Prepare linear month checks for Directors review
  • Work within a team environment to achieve established common goals and deadlines, including established Linear cash targets
  • Work on month-end close jointly with NY and Buenos Aires Team - may include applying cash

Requirements:

  • 3+ years of relevant working experience in a similar role
  • General knowledge of accounting principles
  • Strong knowledge of Microsoft Excel and Word
  • Strong communication skills - oral, written
  • Strong analytical and problem-solving skills
  • Ability to multi-task, prioritize, and deal with ambiguity
  • Demonstrated the ability to be a team-player and possess strong work ethic and integrity
  • Ability to operate in a fast-paced environment and meet critical deadlines
  • Demonstrated excellent organizational and interpersonal skills

Additional Qualifications:

  • Bachelor's degree in Accounting, Finance, or Economics preferred
  • Language skills
  • Experience in the cable industry
  • Collections experience a plus

About Paramount:

Paramount Global is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks, and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV, and Simon & Schuster, among others.

Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution, and advertising solutions.

Hiring Salary Range:

$54,000.00 - $74,000.00 per year

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program, and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources, and rewards should be available to and for the benefit of all.

Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to . Only messages left for this purpose will be returned.