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Sales Lead

2 months ago

Wilmington, Delaware, United States Pottery Barn Full time

Join Us in Creating Beautiful Spaces

At Pottery Barn, we are dedicated to enhancing the living experience of our customers. We believe that every individual deserves a home that reflects their unique style and personality.

About Our Team

Our team is committed to putting the customer at the forefront of our operations. We embrace a culture that prioritizes our people, quality, integrity, and social responsibility.

Role Overview: Lead Sales (Key Holder)

As a Lead Sales Associate, you will empower customers to express their individuality through their home decor. Your role will be pivotal in bringing our brand to life, facilitating product discovery that aligns with their entertaining needs. You will drive sales by fostering connections and cultivating lasting relationships with our clientele.

Key Responsibilities:

  • Create memorable experiences for customers by sharing your expertise in home enhancement.
  • Support the management team with daily operations, including opening and closing procedures, register functions, and back-office tasks.
  • Supervise store activities to ensure financial targets are met and that associates deliver exceptional service.
  • Maintain visual standards, cleanliness, and safety protocols during your shifts.
  • Serve as a role model for sales associates, prioritizing customer experience and sales generation.
  • Foster a respectful and inclusive environment for all associates, adhering to our People First Philosophy.

Qualifications:

  • Strong communication, organizational, and leadership abilities.
  • Proven track record of motivating and influencing team members through personal actions.
  • 1-3 years of retail sales experience, with a preference for supervisory roles.
  • 1-2 years of experience in home design, visual merchandising, or stockroom management is advantageous.

Physical Requirements:

  • Ability to remain mobile on the sales floor for extended periods.
  • Capability to lift and move medium to large items, up to 75 lbs., using appropriate safety techniques.
  • Full-time associates should have flexible availability to meet business needs.
  • Part-time associates must be available for a minimum of 15 hours per week, including weekend shifts.

Commitment to Diversity, Equity & Inclusion

We believe that a diverse and inclusive workplace fosters innovation and enhances team performance. We strive to create a culture where everyone can bring their authentic selves to work, and where individual differences are valued and appreciated.

Employee Benefits

Depending on your role and location, you may be eligible for various benefits, including:

  • Generous discounts on all Pottery Barn products.
  • 401(k) plan and investment opportunities.
  • Wellness programs supporting physical, financial, and emotional health.
  • Paid vacation and holidays for full-time employees.
  • Comprehensive health benefits, including dental and vision insurance.

Opportunities for Growth

We are committed to your professional development through:

  • Individual development plans and career path discussions.
  • Annual performance evaluations.
  • Opportunities for cross-brand and cross-functional career advancement.
  • Online learning resources and leadership development programs.

Pottery Barn is an Equal Opportunity Employer.