Patient Care Coordinator I

2 weeks ago


Ellsworth, United States Northern Light Health Full time
Patient Service Representative at Northern Light Health
  • Full-Time Role
  • 40 Hours per Week
Position Overview:
The Patient Service Representative at Northern Light Health is tasked with a variety of responsibilities including welcoming patients, managing phone communications, organizing appointments, patient registration, processing payments, handling insurance inquiries, documentation, maintaining records, and other duties as assigned by the Office Manager.

Key Responsibilities:
  • Execute administrative tasks as instructed by the Office Manager
  • Respond to phone calls and written correspondence promptly and professionally
  • Efficiently greet and register patients
  • Coordinate patient appointments and referrals in an effective manner
  • Ensure accurate organization of documents and patient records
  • Engage with patients and their families in a professional manner
Qualifications:
  • Minimum of 1 year of relevant experience
  • High School Diploma or equivalent
Essential Skills and Attributes:
  • Integrity and Trustworthiness
  • Respect for Diverse Backgrounds
  • Responsibility and Accountability
  • Empathy and Compassion
Work Environment:
Job tasks may require driving. Ability to lift up to 20 pounds. Extended periods of sitting may be necessary.

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