Patient Care Coordinator I

2 weeks ago


Ellsworth, United States Northern Light Health Full time
Patient Service Representative at Northern Light Health
  • Full-Time Role
  • 40 Hours per Week
Position Overview:
The Patient Service Representative at Northern Light Health is tasked with a variety of responsibilities, including welcoming patients, managing phone communications, organizing appointments, processing registrations, handling payment transactions, coordinating insurance referrals, transcribing documents, maintaining files, preparing charts, and executing additional duties as assigned by the Office Manager.

Key Responsibilities:
  • Execute administrative tasks as instructed by the Office Manager
  • Respond to phone calls and written inquiries promptly and professionally
  • Welcome and register patients efficiently
  • Arrange patient appointments and referrals in a timely manner
  • Ensure accurate organization of forms and patient records
  • Engage professionally with patients and their families
Qualifications:
  • Minimum of 1 year of relevant experience
  • High School Diploma or equivalent
Essential Skills and Attributes:
  • Integrity and Trustworthiness
  • Respect for Diversity
  • Accountability
  • Empathy
Work Environment:
Driving may be necessary for job-related tasks. Ability to lift up to 20 pounds. Extended periods of sitting may be required.

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