Associate Manager

4 days ago


Antioch, California, United States Savers | Value Village Full time
About Savers | Value Village

Savers | Value Village is a leading international thrift retailer with a mission to champion reuse and inspire a future where second-hand is second nature.

Job Summary

We are seeking an experienced Associate Manager to support our store operations in either the service side or backroom product flow function (production). As an Associate Manager, you will play a key role in ensuring the smooth operation of our stores, providing excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Assist in managing store inventory, visual merchandising, and maintaining a clean and organized store environment.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Team Management: Supervise and train store staff, provide coaching and feedback, and contribute to a positive and inclusive team culture.
  • Sales Growth: Analyze sales data, identify opportunities for growth, and implement strategies to increase sales and drive business results.
What We Offer
  • Comprehensive Training: Our in-house training department, Savers University, provides robust training to every team member, from new hires to senior executives.
  • Benefits Package: We offer a competitive benefits package, including health insurance, life insurance, and a 401k plan with generous company matching contributions.
  • Opportunities for Growth: With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
Requirements
  • Experience: 2+ years of retail management experience, preferably in a thrift or second-hand retail environment.
  • Skills: Excellent customer service skills, strong leadership and communication skills, and the ability to analyze sales data and drive business results.

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