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Deputy Clerk Specialist

2 months ago

Florence, South Carolina, United States Pinal County, AZ Full time
Job Summary

Under limited supervision, performs work of considerable difficulty in managing the customer service needs for the Clerk of the Superior Court and provides expert assistance with the processing of all court filings, legal documents, and payments made through the Superior Court Clerk's Office.

Key Responsibilities
  • Assist customers, attorneys, and county and government agencies with court filings.
  • Manage customer service needs at the service window, over the phone or electronically.
  • Accept, process and receipt filing fees, court payments, and fines ensuring financial accuracy and adherence to judicial order(s).
  • Issue marriage licenses, warrants, writs and subpoenas.
  • Processes new and existing case filings by mail, or electronically, for all case types in the Superior Court.
  • Research and answer complex inquiries and conduct legal research that may require extensive review and be complex in nature.
  • Maintain a comprehensive working knowledge of and meet all requirements for accepting and processing all submitted case type filings.
  • Perform efficient and effective mutli-disciplinary case management in a variety of court case proceedings and fillings.
  • Perform work in a high pace and dynamic office setting that requires adaptability depending on customer needs and demands.
  • Draft correspondence providing necessary information and guidance for court customers.
  • Enter data from all cases and/or filings into the case management system, and maintain the Office procedure manual for all case type filings for accurate processing.
  • Maintain knowledge of current filing fees, judicial assignments, hearing dates and times for all areas of the Superior Court; manage processes consistent with the information and share information upon request.
  • Maintain knowledge of and adhere to Rules of Civil and Criminal Procedure, Arizona Rules of Family Law Procedure, and Local Rules for Pinal County.
  • Possess in-depth knowledge of the duties performed in all the various departments within the Clerk of the Superior Court.
  • Accurately apply knowledge of codes and required routing of all filed documents for all areas of Superior Court.
  • Prepare and/or receive certified, exemplified, and authenticated copies of court documents.
  • Create and draft policy and procedure upon request.
  • Answer complex questions and provide information and tools to promote positive learning and thinking and positive customer interaction.
  • Lead, train and mentor other Clerks.
  • May assist Court Supervisor in daily duties.
  • Demonstrate an understanding of and consistently, follow all Pinal County policies and procedures.
  • Manage the financial transactions for customers of the Court. Adhere to minimum accounting standards and maintain and handle daily cash drawer.
  • Promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
  • Maintain absolute confidentiality of work-related issues, customer records and restricted County information.
  • Perform other related duties as required.
Requirements
  • High school diploma or GED equivalent.
  • Five years (5) progressively responsible experience as a Clerk of the Superior Court.
  • Or, an equivalent combination of relevant education, and progressively responsible court service, justice system support, legal, and/or administrative experience, with at least one year experience in a Superior Court.
Preferred Qualifications
  • Five years progressively responsible experience as a Clerk in a Superior Court with at least two years performing in a lead/senior role.
  • Three (3) years progressively responsible experience as a Deputy Clerk of the Superior Court or equivalent court service related experience.
  • Or, an equivalent combination of relevant education, and progressively responsible court service, justice system support, legal, and/or administrative experience, with at least one year experience in a Superior Court.